Woodfield Lexus - Service Center

Excellent advise and good service The service was excellent..what more do you want me to say?the service was good. And the car wash always is a plus. Yes The service was excellent..what more do you want me to say?the service was good. And the car wash always is a plus. Yes More

Exceptional service. Came in with several issues and concerns. Immediately, Tonya put me at ease, listened and walk me through the process. She kept me abreast and syste Came in with several issues and concerns. Immediately, Tonya put me at ease, listened and walk me through the process. She kept me abreast and systematically went through different codes that need to be troubleshoot. The technicians worked on my car to assure that everything was thoroughly running properly. My car runs perfectly ! Tonya is a professional, knowledgeable in this business environment and trustworthy. This is why I am a returning and loyal customer. Sincerely, Imelda Anderson. More

Handled in timely fashion All work done in a timely way. He explained what had to be done and what I can wait to have done, also what damage if not performed All work done in a timely way. He explained what had to be done and what I can wait to have done, also what damage if not performed More

Routine service, great treatment. I recently came in for routine service on my vehicle and was treated like a queen. Always a pleasure to deal with Woodfield Lexus. Mandeep was great. I recently came in for routine service on my vehicle and was treated like a queen. Always a pleasure to deal with Woodfield Lexus. Mandeep was great. More

Great Advisor Gerson Buleje has always kept me up to date on what service and any other work that is needed. He even has made great recommendations on when I shoul Gerson Buleje has always kept me up to date on what service and any other work that is needed. He even has made great recommendations on when I should bring the car in and take advantage of specials. This month I replaced my tires at Woodfield Lexus purely based on the great pricing they Gerson helped with. I compared the pricing to several low cost tire stores and LEXUS beat their price!! More

Emergency service- car towed. Called Lexus when I was stranded and car wouldn't start. Transferred to Mike who calmed me down and talked me thru various steps to see what the probl Called Lexus when I was stranded and car wouldn't start. Transferred to Mike who calmed me down and talked me thru various steps to see what the problem might be. I didn't think it was the battery as I had it changed 1 yr ago. Got to Lexus around 5:30 but Mike got my car looked at quickly and it was determined it was the battery which they changed. More

15,000 mile service Michael Evans, service consultant, was very courteous. He let me use a SUV so I could go out for breakfast while my SUV was being serviced. He calle Michael Evans, service consultant, was very courteous. He let me use a SUV so I could go out for breakfast while my SUV was being serviced. He called me when my auto was complete, which was only 45 minutes. The rest of the service department greeted me with a smile and the cashiers were also very courteous. More

Courteous, respectful, diligent and timely. Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resol Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resolved. I will never take my car to any other dealer, despite them offering incentives to do so on a regular basis. More

good experience very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded v very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded very nicely and they are friendly More

World Class Service Advisor Tonya Pultz and Service Dept.! After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX33 After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX330 with under 75K miles - in mint condition! We learned about Woodfield Lexus' Service Advisor Tonya Pultz's awesome reputation for being very knowledgable, experienced, conscientious, and always working diligently with the expert service techs to get the job done right every time. What an Great Experience it has been! Having the BEST Service Advisor working with an awesome service department makes a world of difference. Confidence and Peace of Mind is what we've come to expect at Woodfield Lexus because of this dynamic duo:) Also, Service Support specialists Art and Maria always greet me and help me check in and pack up when my car is ready. They are always very polite, kind and helpful! More