Woodfield Lexus - Service Center

Overall = great! Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so cle Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so clean! More

Exceptional Service I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus du I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus due to the exceptional experience I consistently have working with Mandeep. I have owned Lexus products for more than 15 years and Mandeep is the best I've worked with throughout the years. More

Less time then expected. Very professional Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve th Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve the replacement. Other than that Woodfield Lexus Service Department is very good and service managers are very professional. More

Thirty Thousand Service I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experien I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experience. More

The Best Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than lik Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than likely going to buy a new one within the next week. More

Got battery and 5K service with 1/2 day notice My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. No My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. Not many places are able to provide that level of customer service and response time. More

Gets the work done properly! Courtesy and respect. Mandeep is my sales person and he is truly a gentleman and a professional. The work gets done in a timely fashion . Courtesy and respect. Mandeep is my sales person and he is truly a gentleman and a professional. The work gets done in a timely fashion . More

Mrs. Tonya Plutz-Winkelman and her team To whom it may concern, Mrs. Tonya Plutz-Winkelman and her team did a ten star job for me and my family. Mrs. Tonya Plutz-Winkelman and her team we To whom it may concern, Mrs. Tonya Plutz-Winkelman and her team did a ten star job for me and my family. Mrs. Tonya Plutz-Winkelman and her team went above and beyond to look after my service needs. It is hard to find employees like Mrs. Tonya Plutz-Winkelman and her team. Whoever the manager is that Mrs. Tonya Plutz-Winkelman reports to needs hears these comments and increase their income to keep these valuable employees working for Woodfield Lexus. Best regards, Walter Chmura More

Oil change and airbag replacement Awesome job as usual no waiting and great customer service. This Lexus dealership really strives to take care of every client and they honestly care Awesome job as usual no waiting and great customer service. This Lexus dealership really strives to take care of every client and they honestly care about their customers. More