545 Reviews of Woodfield Lexus - Service Center
No complaints I took my 1998 Lexus LX 470 in for oil change and a multipoint inspection. I had an appointment .After the completed the job they recommend a new batt I took my 1998 Lexus LX 470 in for oil change and a multipoint inspection. I had an appointment .After the completed the job they recommend a new battery. I told them to put a new one in. In the mean time as my truck was being worked on I was looking at used certified cars and was attended by car salesman .He answered my questions and did a good job. Overall I had a great experience at Woodfield Lexus! More
Very satisfied with your service! I was able to come in without a prior appointment, and was out within an hour! I needed a new car battery. So it was changed and everything is running I was able to come in without a prior appointment, and was out within an hour! I needed a new car battery. So it was changed and everything is running fine! More
Tire rotation I have my car for inspection and tire rotation,they are fast and great service,this can save me a lot of time,great job! I have my car for inspection and tire rotation,they are fast and great service,this can save me a lot of time,great job! More
Airbag recall service I received a phone call informing me about an airbag recall on my vehicle from this dealership and was told the parts are available and if we would li I received a phone call informing me about an airbag recall on my vehicle from this dealership and was told the parts are available and if we would like to schedule. Relayed that I could be there in 20min. The service had setup everything and ready with a loaner and completed work the same day within a few hours. Very pleased 😀 More
Worst Customer Service EVER!!! Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of the customer service this dealership provided. Not first time coming here and leaving disappointing with the quality of their service. More
Great Service Department Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy anoth Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy another Lexus from this dealer. More
Scheduled maintenance Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfiel Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfield Lexus. So far, so good. Each time, the service techs have been courteous and professional and the work performed in a timely and competent manner. I'm cautiously optimistic the quality,credibility, and value I've experienced to date will continue beyond the complementary service appts. More
Replace all brakes on our 2012 Rx350 The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. Th The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. The work was completed in a reasonable time period and Mike Evans was in contact with me throughout the process. More
excellent All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus. More
Excellent Service! Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and ot Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and other repair work was done. Was given a loaner due to the time needed. It all worked out extremely well. More