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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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October 28, 2017

No complaints I took my 1998 Lexus LX 470 in for oil change and a multipoint inspection. I had an appointment .After the completed the job they recommend a new batt More

by 8889
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Woodfield Lexus responded

Thanks for sharing your recent experience at Woodfield Lexus!

October 15, 2017

Very satisfied with your service! I was able to come in without a prior appointment, and was out within an hour! I needed a new car battery. So it was changed and everything is running More

by Paula Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
Oct 19, 2017 -

Woodfield Lexus responded

Glad we could help with your vehicle's issue. Thanks for sharing, Paula!

October 09, 2017

Tire rotation I have my car for inspection and tire rotation,they are fast and great service,this can save me a lot of time,great job! More

by Billszeto918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giacomo Spinnato, Mustafa Dagoglu
Oct 10, 2017 -

Woodfield Lexus responded

Thanks for sharing!

September 28, 2017

Airbag recall service I received a phone call informing me about an airbag recall on my vehicle from this dealership and was told the parts are available and if we would li More

by Boss Hog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ehret
Sep 28, 2017 -

Woodfield Lexus responded

Glad we were able to get that conveniently fixed for you. Thanks for sharing!

September 08, 2017

Worst Customer Service EVER!!! Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of More

by zsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Resnick
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2017

Great Service Department Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy anoth More

by Neko
Recommend Dealer
Yes
Employees Worked With
Richard Palicka
Aug 29, 2017 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts!

August 06, 2017

Scheduled maintenance Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfiel More

by Jeff350
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Spinnato, Sean Horvath
Aug 07, 2017 -

Woodfield Lexus responded

Thanks for sharing, Jeff!

July 30, 2017

Replace all brakes on our 2012 Rx350 The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. Th More

by Kent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Woodfield Lexus responded

Thanks for sharing and being our customer, Kent!

July 29, 2017

excellent All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus More

by Lexus2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 01, 2017 -

Woodfield Lexus responded

Thanks for being our loyal customer!

July 28, 2017

Excellent Service! Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and ot More

by Mark H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Aug 01, 2017 -

Woodfield Lexus responded

Thanks for sharing and being our loyal customer, Mark!

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