545 Reviews of Woodfield Lexus - Service Center
Matt is always good. Matt has been our service manager for over 6 yrs. He's always very friendly and gets straight to the point. We trust im him with our Lexus needs. Matt has been our service manager for over 6 yrs. He's always very friendly and gets straight to the point. We trust im him with our Lexus needs. More
Fantastic Service As Always Mandeep has always taken great care of our family. We have four vehicles that you service and everyone is always pleased. He shows great personal atte Mandeep has always taken great care of our family. We have four vehicles that you service and everyone is always pleased. He shows great personal attention and makes us all feel like valued customers and not just another number. Setting up appointment, and picking up vehicles after service has always been seamless and works in perfectly with our schedule. More
Super service rep Tonya Had my car in for routine service at 120,000+ miles. I have dealt with Tonya for several years now and always get great personal attention. She is Had my car in for routine service at 120,000+ miles. I have dealt with Tonya for several years now and always get great personal attention. She is always thoughtful and concerned about what service is needed. I feel like a valued customer/friend, not just another number rolling in for service. She recommended that I buy the extended warranty when my new car warranty was almost up. I had never purchased an extended warranty on any car previously. It was the best value for the money ever spent. Will certainly do this again with my next Lexus. ( not ready yet, only 120,00+ miles). Also stopped by to say goodbye to George Tomasso and wish him well on his retirement. George sold my LS460 to me. Will miss him. More
Tonya is my service rep and she is great. Service department is great. However, my experience with Marty Whitney was very bad. Marty did not tell me truth about the lease on my ES 350. Service department is great. However, my experience with Marty Whitney was very bad. Marty did not tell me truth about the lease on my ES 350. More
50,000 mile service I was helped immediately and my vehicle was serviced in less than an hour. No issues. Thanks for all you do for me and my wife. I was helped immediately and my vehicle was serviced in less than an hour. No issues. Thanks for all you do for me and my wife. More
Recall service They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. More
New tires Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! I would rate his service 10+!! More
Great service! Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service performed and what and when the next service would be More
Excellent Customer Care Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Ch Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Check is extra point More
Excellent service As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required o As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required of her! She is a 10! More