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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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May 05, 2018

Good the wait wasn’t bad I like wood field Lexus because that treat you nice they knows what’s best for your cat they will give you transport if you need it you get to watch t More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Dave Thermen, Mandeep Mangat, Gerson Buleje-Llanos
May 07, 2018 -

Woodfield Lexus responded

Thanks for sharing, Sally!

April 13, 2018

Jason and Randy Both Jason Joop and Randy Josefik were attentive to my service concerns and questions relating to my 2016 NX200T. They were patient and informative. More

by Marcia1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Joop
Apr 13, 2018 -

Woodfield Lexus responded

We appreciate you as our customer, Marcia! Thanks for sharing!

April 10, 2018

Stay Away This place sucks, and I will not be going back to it. They act friendly but then later on will suck every dollar out of you. Stay away from this place More

by Lexusgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mandeep Mangat
Apr 11, 2018 -

Woodfield Lexus responded

We apologize for your experience and would like to hear more about it! I can be reached at 847 519 3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

April 09, 2018

Service Had a great experience, have been coming here for almost 20 years. I purchase all my cars from here and have recommended dozens of folks to make this More

by Bmac1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Payne, Mandeep Mangat
Apr 11, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sending customers our way!

April 05, 2018

Oil change My visit at the dealership was very professional and very quick. I am always taken care of with smile and respect. Basically Mandeep is the best. More

by Andy80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visit, Andy!

April 05, 2018

15,000 mile check. As usual, everything was great. When you walk in for service, everyone is always friendly, on time, and very pleasant to deal with. Tonya as usual did a great job. Very easy to work More

by tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for sharing the friendly experience!!!

April 04, 2018

Great Service Mandeep handled my check-in and kept me up to date on the appropriate service necessary. Since it would have been a long wait to finish the service, h More

by Lee Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for your thoughts on your visit, Lee!

March 30, 2018

Service department The service department was excellent starting with Helen who handled my visit and Chris who serviced my car. I couldn’t have had a better experience. More

by BRUCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen
Apr 02, 2018 -

Woodfield Lexus responded

Glad to hear, Bruce! Thanks for sharing!

March 29, 2018

GX 470 service review Service personal are always very good. Job performance is very good. No hassle with getting a loaner car. The cost though is a little steep. More

by GX470 Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 02, 2018 -

Woodfield Lexus responded

We do our best to be competitive! Happy to hear all else went well. Thanks for sharing!

March 28, 2018

Service review I had to take my car in on Saturday morning without an Appointment because of a tire that was losing air pressure. I was greeted promptly, and the pro More

by Gdchap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Schmerler, Mandeep Mangat
Mar 29, 2018 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing!

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