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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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July 04, 2018

The Best Jason was great. He did a wonderful job contacting Wilde Lexus in Sarasota and got them to give me a new tire do to the fact the luge nuts were never More

by JudyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jul 09, 2018 -

Woodfield Lexus responded

We are happy to assist you in any way we can, Judy! . Thanks for sharing!

July 02, 2018

Excellent service! I can trust that only what needs to be done will get done! Tonya and Mike have always been honest and are great to work with! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jul 09, 2018 -

Woodfield Lexus responded

Thanks again for servicing your vehicle with us and sharing your experience, Dee!

June 24, 2018

I was delighted Charges were lower than expected and the timing of service was quick. Jason touched up the hood free of charge and scrubbed all of the hard to remove More

by ColleenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jun 26, 2018 -

Woodfield Lexus responded

Glad we could help, Colleen! Thanks for sharing your visit!

June 20, 2018

Great service. Lexus Loaner car was provided as I had to run to do some errands. Work was completed. Delivered a day later but the loaner helped. More

by Georbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje-Llanos
Jun 20, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience!!!

June 18, 2018

Great Service writer Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is More

by Lexusbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visits with us, Bob!

June 17, 2018

Exceptional Service, Exceptional People Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually al More

by Jeff Adler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on working with us, Jeff!

June 05, 2018

Super!!! Dealing with Jason Joop was pleasant experience-- I felt he was friendly and professional. He is going to be my go to person for service. More

by Lexus Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jun 05, 2018 -

Woodfield Lexus responded

We are pleased to hear your last visit went well with Jason! Thanks for sharing!

May 16, 2018

Fine experience The service advisor was knowledgeable,well mannered and presentable. The service was done on very fast and efficient. The waiting area is clean with l More

by Elena1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson, Ed Vale, Gerson Buleje-Llanos
May 18, 2018 -

Woodfield Lexus responded

Thanks for your thoughts on your service visit, Elena!

May 13, 2018

Visit to Lexus of Woodfield Have never had a bad experience at Woodfield Lexus. The service people are friendly and more than than helpful. I have not had my Lexus serviced anywh More

by vernon1932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat, Gerson Buleje-Llanos
May 14, 2018 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Vernon! Thanks for sharing!

May 10, 2018

Excellent service each and every time! Gerson is very friendly, knowledgeable, and always helpful! The level of customer service at Woodfield Lexus by far the best I've received from any au More

by Pdave24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje-Llanos
May 10, 2018 -

Woodfield Lexus responded

Thanks for being our customer and sharing your thoughts on Woodfield Lexus!!!

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