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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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August 22, 2018

5 Star Service Person Been a customer of service for 15+ years.. have had many of the service reps.. most pretty good and service oriented.. I have to call out Tonya as fa More

by ThreeRX's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz, Dave Thermen, Mandeep Mangat, Gerson Buleje-Llanos
Aug 22, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and sharing your thoughts on our service department!

August 10, 2018

Clean place and nice people Went there Staurday for service for my Lexus RS350 and the place is well managed and clean. For some reason there seems lot of teenages there that day More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 13, 2018 -

Woodfield Lexus responded

We will continue to do our best to take care of your auto needs! Thanks for sharing!

August 10, 2018

Excellent service Tony was very Helpful when I brought my car in for service,He explain what work was going to be performed and advise as to additional work should be d More

by Jack777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony lopez
Aug 13, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience, Jack!

August 06, 2018

Excellent Service For Lexus RX 350 Automobile For the past 9 years, I have been most impressed with the quality service and professional courtesy provided by the Woodfield Lexus. The mechanical r More

by EsamD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Paul Crossman, Mandeep Mangat, Gerson Buleje-Llanos
Aug 07, 2018 -

Woodfield Lexus responded

Thank you for your great review and for being our loyal customer, Esam!

July 29, 2018

Great service department Super efficient service department. My service advisor was great. I was in and out with a loaner vehicle in 10 minutes! Couldn't have been better. More

by FredF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
Jul 31, 2018 -

Woodfield Lexus responded

Thanks for being our customer and for sharing your thoughts on your visit, Fred!

July 26, 2018

Professional and Courteous I am a returning customer and I was there for routine maintenance, i.e., oil change, tire rotation, etc. The Service Rep made sure my service needs w More

by Review2010
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 26, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on your visit!

July 22, 2018

Professional and friendly staff Brought our Lexus vehicle for recommended service, which was completed within the time promised. The staff at this dealership is always friendly, prof More

by Lovelexus1313
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 26, 2018 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing your experience!

July 18, 2018

Oil change service Service was very good with no waiting time to drop off and pick up a clean vehicle is what I like most. I will definitely recommend this dealership to More

by hoan.ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 20, 2018 -

Woodfield Lexus responded

We are happy to hear your visit went so well. Thanks for sharing!

July 15, 2018

Great customer service Brought my GX470 in for service without an appointment. Jason made sure that my car was quickly diagnosed and kept me informed throughout the process. More

by mercman45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jul 17, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience!

July 06, 2018

Flat tire scare As always Tonya's service is 2nd to none, I really appreciate all she does for me each visit in. I also got rear ended last week and will be back for More

by crissells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 09, 2018 -

Woodfield Lexus responded

Tonya and Woodfield Lexus are thrilled to have you as our customer!

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