Woodfield Lexus - Service Center

Phenomenal Service My 400h has 112,000 and runs like brand new after my maintenance service. Your service department is excellent with what they do and I will not trust My 400h has 112,000 and runs like brand new after my maintenance service. Your service department is excellent with what they do and I will not trust anyone to fix my car but YOU. I am very grateful for maintaining my car and keeping me safe always. God blessings to you and may you continue the great work and dedication... Sincerely, Evelyn Meyer More

Repair Breaks Had great service ,however when picking up the car service was slow and un organized. I believe the dealer ship needed more people doing the pickup Had great service ,however when picking up the car service was slow and un organized. I believe the dealer ship needed more people doing the pickup function. More

Bad Service - Ignore Customer Poor Customer Service and Low Value - Do not take your car for service here. Disrespectful, untrustworthy and lack of resolution. Service manager tr Poor Customer Service and Low Value - Do not take your car for service here. Disrespectful, untrustworthy and lack of resolution. Service manager treats customers poorly. More

Never Again!!! I went there recently to check the clunking noise in my 08 ES350. They charged $160 for inspection, which is standard. But to my surprise, I was giv I went there recently to check the clunking noise in my 08 ES350. They charged $160 for inspection, which is standard. But to my surprise, I was given a verbal estimate of $4,500 and was told that the Passenger side inner CV boot is leaking along with severe leak in the timing chain assembly. Obviously before spending that much money on a 10 year old car I should get a second opinion which I took from somewhere else and was told there was no leak in the timing chain set. "Some one just made a fool out of you." So, I paid $160 to be a fool. I must say Wood filed Lexus Service Dept. was really honest before. But now with these new service advisers, they just want to make money... More

Three year service schedule I have taken my Lexus RV 300 and 350 back to this dealer for over 15 years. I always found them to be honest and straight forward concerning the work I have taken my Lexus RV 300 and 350 back to this dealer for over 15 years. I always found them to be honest and straight forward concerning the work that needed to be done and the pricing. More

Seriously satisfied I have to say switching from the dealer in Chicago to Woodfield has been one of the best decisions I have ever made. Everyone I deal with is kind prof I have to say switching from the dealer in Chicago to Woodfield has been one of the best decisions I have ever made. Everyone I deal with is kind professional and makes me feel like a welcome part of the family. More

Fast, good service. Excellent experience. Friendly, courteous and speedy service during the RC 350 F Sport's 15,000 mile service visit. Comfortable and well equipped wait Excellent experience. Friendly, courteous and speedy service during the RC 350 F Sport's 15,000 mile service visit. Comfortable and well equipped waiting area. More

Another painless service visit While buying 4 new tires is never fun, Woodfield Lexus made it as painless as possible. Brought me to work and picked me up later that day. Even recei While buying 4 new tires is never fun, Woodfield Lexus made it as painless as possible. Brought me to work and picked me up later that day. Even received a $100 off. More

90 K SERVICE WAS KEPT FORMED. ALSO TOLD WHAT NEEDS TO BE DONE DURING THE NEXT SERVICE. WAS GIVEN PRICE FOR THAT SERVICE TO BE COMPLETED BEFORE WE TAKE A TRIP TO TE WAS KEPT FORMED. ALSO TOLD WHAT NEEDS TO BE DONE DURING THE NEXT SERVICE. WAS GIVEN PRICE FOR THAT SERVICE TO BE COMPLETED BEFORE WE TAKE A TRIP TO TEXAS AND ARIZONA NEXT FEBRUARY AND MARCH More

Mandeep is a great customer service Rep! Mandeep is a great customer service Rep and goes beyond customer expectations every time I visit the dealership. He should be promoted to the next le Mandeep is a great customer service Rep and goes beyond customer expectations every time I visit the dealership. He should be promoted to the next level. More