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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
546 Reviews

546 Reviews of Woodfield Lexus - Service Center

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March 13, 2020

GOOD SERVICE VERY GOOD SERIVCE OVER ALL FROM BIGINING THROUGH END. FREIENDLY PEOPLE AND VERY PROFESSIONAL WORK. SURE TO GO BACK FOR A NEXT OIL CHANGE AND MORE. More

by sally222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Woodfield Lexus responded

Thanks again for servicing with us, Sally! We appreciate your support!

March 06, 2020

I am always happy with this dealership. everyone takes good care of my car. My 2015 ES 350 runs like brand new. I have been with this dealership over 20 years. More

by Wayne1962
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz
Mar 09, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer, Wayne! We will continue to do our best in assisting with your car!

February 29, 2020

Kept me informed about the status of the service and when it was going to take longer we decided to pick it up the next day, Was very pleased with the quality of the repair. Price was as quoted several mon More

by carlson932
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for your support!

February 29, 2020

Excellent service! Very detailed and caring intake, fast work, comfortable waiting area with work stations, snacks and TV, careful explanation of findings and free checks outside of warranty. Very pleased! More

by lawhited
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Woodfield Lexus responded

Glad we could assist in keeping your vehicle in top running condition. We appreciate the 5 stars!

February 17, 2020

Service and car wash Brought my car in for scheduled service. Had an oil change and tires rotated. I also had much needed car wash--was in and out in about an hour. As More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Woodfield Lexus responded

Thanks for being our long time loyal customer!!! We appreciate you sharing your thoughts!

February 11, 2020

The service department was excellent-Anthony took care of me right away. The car was ready in an hour and was washed when I went to pick it up. More

by Bevatom
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Woodfield Lexus responded

Glad we could assist in your auto needs. Thanks for sharing!

February 10, 2020

I had a coupon for oil change from Arlington Lexus for a cheaper price, I asked them to honor it, it was not done, I prefer that you honor the other dealers More

by desipervez
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Woodfield Lexus responded

We do our best to honor most dealership coupons. Unfortunately, we do not always use the same parts/products and do different services. We follow Lexus recommended parts, products and services. Thanks for being our customer and we appreciate your input!

February 05, 2020

Great Service Brought my wife's RX350 into the dealership on a Saturday afternoon with no appointment. My wife and I were extremely happy when we saw that Tonya wa More

by jsrporsche993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Feb 06, 2020 -

Woodfield Lexus responded

Thanks for being our loyal customer! We appreciate your support!

January 26, 2020

Excellent Service Tonya was great....easy in and out! Car was ready for pick up when expected. Check out quick as well, will bring car in for service again. More

by Rogalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 27, 2020 -

Woodfield Lexus responded

We are thrilled to assist you with you auto needs! Thanks for sharing!

January 20, 2020

Always very professional and timely service. Service always complete and thorough. Staff anticipates my cars needs and finishes the job. Very friendly attitude and thorough. More

by Mbaeramos
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 20, 2020 -

Woodfield Lexus responded

Happy to have you as our customer! Thanks for sharing your thoughts on working with us!

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