Woodfield Lexus

Great salesman and support staff I recently purchased a 2009 Lexus RX 350 from your dealership. The salesperson I dealt with was Mark Demma. His knowledge of the ins and outs of the v I recently purchased a 2009 Lexus RX 350 from your dealership. The salesperson I dealt with was Mark Demma. His knowledge of the ins and outs of the vehicle was extensive, his demeanor was unfailingly friendly and helpful and most importantly to me, he was ALWAYS available to answer questions or refer me to whomever in the dealership was best equipped to solve any problems! He even provided his personal phone number to me and more than once made himself available even when he was not in the office or enjoying his day off! Mine was an interstate purchase with the intendant difficulties that sometimes entails but all obstacles were quickly & efficiently dealt with! I love the car and Mark was correct when he told me he thought it was the most sensible purchase for my particular needs! Many thanks to Mark and Caryn Szoldatsits for all the help they provided and their professionalism throughout the process ! More

Courteous, respectful, diligent and timely. Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resol Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resolved. I will never take my car to any other dealer, despite them offering incentives to do so on a regular basis. More

good experience very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded v very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded very nicely and they are friendly More

World Class Service Advisor Tonya Pultz and Service Dept.! After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX33 After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX330 with under 75K miles - in mint condition! We learned about Woodfield Lexus' Service Advisor Tonya Pultz's awesome reputation for being very knowledgable, experienced, conscientious, and always working diligently with the expert service techs to get the job done right every time. What an Great Experience it has been! Having the BEST Service Advisor working with an awesome service department makes a world of difference. Confidence and Peace of Mind is what we've come to expect at Woodfield Lexus because of this dynamic duo:) Also, Service Support specialists Art and Maria always greet me and help me check in and pack up when my car is ready. They are always very polite, kind and helpful! More

Mandeep is awesome! Our experience at Woodfield Lexus is always a great experience! Mandeep goes above and beyond to ensure that our needs are met. His communication is Our experience at Woodfield Lexus is always a great experience! Mandeep goes above and beyond to ensure that our needs are met. His communication is excellent! We always feel welcome! Our experience will continue to bring us back to Woodfield Lexus for all vehicle purchases and service! More

Service Out of the four service maintenance from Lexus Woodfield since I bought my car , this one is painless and the service rep Mandeep made my stay bearabl Out of the four service maintenance from Lexus Woodfield since I bought my car , this one is painless and the service rep Mandeep made my stay bearable. I develop a phobia ever since because my past service experience was horrible. More

Excellent customer care Very personal service...friendly and efficient. My sales person, Jonathan Kim, was wonderful...very accessible and accommodating. I would definitely Very personal service...friendly and efficient. My sales person, Jonathan Kim, was wonderful...very accessible and accommodating. I would definitely recommend him and the dealership to family and friends. More

Great service. Service with the smile. Mike Evans never disappointed me yet, always on time and quick very accommodating very pleasant and happy person to work with. I always make sure he Mike Evans never disappointed me yet, always on time and quick very accommodating very pleasant and happy person to work with. I always make sure he is working when I schedule my service. More

World Class Dealer..truly cares about ALL of their customers World Class Service.....I you are looking for a Lexus Dealership that cares and is honest....do not look any further than Woodfield Lexus. And, Isaac World Class Service.....I you are looking for a Lexus Dealership that cares and is honest....do not look any further than Woodfield Lexus. And, Isaac Homa, Sales Mgr. is Excellent!!!!! More

Very positive experience overall!! Everyone was professional, courteous, and friendly. I was greeted promptly, and Keith kept me apprised as things progressed. It was my first experien Everyone was professional, courteous, and friendly. I was greeted promptly, and Keith kept me apprised as things progressed. It was my first experience at Woodfield Lexus, and I was really impressed. Thank you!!! More