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Woodfield Lexus

Schaumburg, IL

4.8
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,395 reviews

December 12, 2016

Great experience with Woodfield Lexus I Had the best experience at Woodfield Lexus. Everyone there made the experience of buying a new car a wonderful experience. The dealership is beautif More

by Lexus gx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Resnick
Dec 12, 2016 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We wish you many happy miles and look forward to assisting you with your automobile needs!

December 11, 2016

Great experience! We purchased a 2017 RX350. We test drove the RX at another dealership , they could not beat Woodfields price. Our purchase experience was painless. More

by Barbara A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience, Barbara! We look forward to many years of assisting you with your automobile needs. Happy driving!

December 04, 2016

Handled in timely fashion All work done in a timely way. He explained what had to be done and what I can wait to have done, also what damage if not performed More

by melch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Dec 06, 2016 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

November 19, 2016

Very Satisfied I was impressed with the buying experience. Everyone was very professional and did a good job with communication during the negotiation. The Techni More

by Donna D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Tomasso, Ed Vale, Derek Dukey
Nov 21, 2016 -

Woodfield Lexus responded

Thanks again for your purchase and sharing your experience, Donna. We wish you many happy miles!

November 04, 2016

Routine service, great treatment. I recently came in for routine service on my vehicle and was treated like a queen. Always a pleasure to deal with Woodfield Lexus. Mandeep was great. More

by DocP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Nov 04, 2016 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

October 28, 2016

Great dealership The description of the vehicle was wright on the money, purchase did not take long at all comparing to my past experiences. Great deal! Thank you guys More

by Linas Lt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Jendo
Oct 28, 2016 -

Woodfield Lexus responded

Thanks again for your purchase, Linas. We wish you many happy miles!

October 28, 2016

Great Advisor Gerson Buleje has always kept me up to date on what service and any other work that is needed. He even has made great recommendations on when I shoul More

by Darin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
Oct 28, 2016 -

Woodfield Lexus responded

Glad we could help, Darin! Thanks for sharing!

October 26, 2016

Bad experience with the Sales rep - Fred Ahmadi Fred might have been a bad mood on the day I went there, but I was from out of state and wanted to buy a car the same day. He refused to show me the 3 More

by Vandana Merani
Friendliness
Recommend Dealer
No
Employees Worked With
Fred Ahmadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Woodfield Lexus responded

Hello Ms. Merani, We regret your visit did not go as expected. It sounds as if there was a miscommunication with our sales consultant, Fred. It is not our practice to take our vehicles onto the highway as there is a lot of construction in this area of on and off ramps. We feel it is taking an unnecessary risk. We would like the opportunity to work with you again. Please contact me at 847.519.3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

October 24, 2016

Emergency service- car towed. Called Lexus when I was stranded and car wouldn't start. Transferred to Mike who calmed me down and talked me thru various steps to see what the probl More

by Joyceleach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Woodfield Lexus responded

Glad Mike took such good care of you. Thanks for sharing!

October 24, 2016

15,000 mile service Michael Evans, service consultant, was very courteous. He let me use a SUV so I could go out for breakfast while my SUV was being serviced. He calle More

by FL5538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Woodfield Lexus responded

Thanks for sharing!!!

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