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Woodfield Lexus

Schaumburg, IL

4.9
1,441 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,441 reviews

April 12, 2017

ok service I would have preferred the notice by phone or in person rather than email. I don't check email daily. Had I seen the email earlier I may have had add More

by a real person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Apr 12, 2017 -

Woodfield Lexus responded

Hello, We regret you had some issues with your service visit. We would like the opportunity to review your issues and make things right. More information from you is needed. Please contact me at your earliest convenience at 847.519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

April 09, 2017

service is always great Great service and at a good and fair price. I would recommend this dealership for both service and purchase or lease. Service rep was friendly and ver More

by mortgage guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Apr 11, 2017 -

Woodfield Lexus responded

Thanks for being our customer and sharing your experiences!

April 06, 2017

Purchase of our new Lexus Mark Demma helped us in a pinch. Was very easy to deal with and was not pushy. Made us feel valued during our purchase. Great Job! More

by DaveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2017

Great people to work with! Rodel Morales was very pleasant to work with. He was very hospitable and knowledgeable. He and the sales manager worked very hard to get me in the car More

by taz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Woodfield Lexus responded

Thank you for being our customer and for sharing your experience. We wish you many happy miles!

April 02, 2017

Routine oil change - tire rotation - check fluids Car was ready in one hour and washed. 2010 ES350 65K miles and no repairs to date other than routine brakes and tires. Very happy with car and servic More

by KJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Woodfield Lexus responded

Thanks for sharing!

March 24, 2017

professional. nice, not aggressive and most helpful Mark was a true professional and most helpful as well as concerned that I select the right model Mark is all around, a good guy and extremely know More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson
Mar 28, 2017 -

Woodfield Lexus responded

It's great having very very nice customers like you! Thanks again and we wish you many happy miles!

March 17, 2017

Great Experience, Great Service and Easy at Woodfield Lexus Mark Demma easily converted me from lifelong Honda/Acura to Lexus based on his knowledge, low pressure approach to explaining the Lexus models, option More

by djp416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Woodfield Lexus responded

We are pleased Mark took care of your needs. Welcome to Woodfield Lexus! We wish you many happy miles!

March 15, 2017

Excellent service I purchased my very first Lexus at Lexus of Woodfield and had an excellent experience! I have been very pleased. I later worked with Eric Dezdha in More

by Halina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience. We wish you many happy miles!

March 15, 2017

Mark Demma I had the pleasure of working with Mark Demma on my recent purchase. I found Mark to be knowledgeable and very professional.I was in the market for a More

by ROBERT PARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2017

Seales review Dean Rosen was great I would only use him Quick to the point covered all questions......Sales Dan was excellent and real Professional Kenny Edelson More

by Kenny Edelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience, Kenny. We look forward to many more years of assisting you with your automobile needs. Happy driving!

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