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Woodfield Lexus
Schaumburg, IL
1,441 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,441 reviews
July 23, 2017
Less time then expected. Very professional Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve th Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve the replacement. Other than that Woodfield Lexus Service Department is very good and service managers are very professional. More
by Coach K
Employees Worked With
Mandeep Mangat
July 22, 2017
Thirty Thousand Service I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experien I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experience. More
by Frederick G. Wagner
Employees Worked With
Mandeep Mangat
July 13, 2017
The Best Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than lik Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than likely going to buy a new one within the next week. More
by llewand
July 05, 2017
Got battery and 5K service with 1/2 day notice My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. No My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. Not many places are able to provide that level of customer service and response time. More
by Craig Combs Zenger's Inc
Employees Worked With
Mandeep Mangat
July 04, 2017
It was a Great !! Visiting your dealer ship is like going to 5 star restaurant, everyone is so professional nice. the show room is so beautiful with your automobiles. Visiting your dealer ship is like going to 5 star restaurant, everyone is so professional nice. the show room is so beautiful with your automobiles. It's an overall great experience. More
by Geneo
July 01, 2017
Gets the work done properly! Courtesy and respect. Mandeep is my sales person and he is truly a gentleman and a professional. The work gets done in a timely fashion . Courtesy and respect. Mandeep is my sales person and he is truly a gentleman and a professional. The work gets done in a timely fashion . More
by ann marie pavone
Employees Worked With
Mandeep Mangat
June 26, 2017
Car Detailing Great customer care and excellent atteniont to the needs of the client. A fantastic job by the dent wizard expert restorning the look of the car and Great customer care and excellent atteniont to the needs of the client. A fantastic job by the dent wizard expert restorning the look of the car and the detailing on the car was outstanding. More
by Aperez66
Employees Worked With
Tonya Plutz
June 19, 2017
Mrs. Tonya Plutz-Winkelman and her team To whom it may concern, Mrs. Tonya Plutz-Winkelman and her team did a ten star job for me and my family. Mrs. Tonya Plutz-Winkelman and her team we To whom it may concern, Mrs. Tonya Plutz-Winkelman and her team did a ten star job for me and my family. Mrs. Tonya Plutz-Winkelman and her team went above and beyond to look after my service needs. It is hard to find employees like Mrs. Tonya Plutz-Winkelman and her team. Whoever the manager is that Mrs. Tonya Plutz-Winkelman reports to needs hears these comments and increase their income to keep these valuable employees working for Woodfield Lexus. Best regards, Walter Chmura More
by Maximus
Employees Worked With
Tonya Plutz
June 16, 2017
Oil change and airbag replacement Awesome job as usual no waiting and great customer service. This Lexus dealership really strives to take care of every client and they honestly care Awesome job as usual no waiting and great customer service. This Lexus dealership really strives to take care of every client and they honestly care about their customers. More
by smoore41
Employees Worked With
June 16, 2017
Used car experience I was pleasantly surprised when the vehicle I found on line was available and an appointment was made and followed up and confirmed by the dealership. I was pleasantly surprised when the vehicle I found on line was available and an appointment was made and followed up and confirmed by the dealership. The sales person, Rebecca Richardson, was helpful, didn't pressure me, and was very personable and wanted to make the experience as easy and painless as possible. More
by mijohnso1
Employees Worked With
