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Woodfield Lexus
Schaumburg, IL
1,441 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,441 reviews
September 08, 2017
Worst Customer Service EVER!!! Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of the customer service this dealership provided. Not first time coming here and leaving disappointing with the quality of their service. More
by zsky
Employees Worked With
September 02, 2017
2017 RX 350 Great, hassle free new rx 350 purchase. Mark Demma provided the answers I needed and we completed a hassle free transaction at a good price Great, hassle free new rx 350 purchase. Mark Demma provided the answers I needed and we completed a hassle free transaction at a good price More
by Louis Korolis
Employees Worked With
August 28, 2017
Great Service Department Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy anoth Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy another Lexus from this dealer. More
by Neko
Employees Worked With
Richard Palicka
August 06, 2017
Scheduled maintenance Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfiel Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfield Lexus. So far, so good. Each time, the service techs have been courteous and professional and the work performed in a timely and competent manner. I'm cautiously optimistic the quality,credibility, and value I've experienced to date will continue beyond the complementary service appts. More
by Jeff350
Employees Worked With
Giacomo Spinnato, Sean Horvath
August 03, 2017
They worked with me to get the car I wanted. They were friendly, professional and knew the answers to my questions. Worked with me to come to an agreement on pricing. Will come back and tell my They were friendly, professional and knew the answers to my questions. Worked with me to come to an agreement on pricing. Will come back and tell my friends who are looking for a Lexus More
by mjb
July 30, 2017
Replace all brakes on our 2012 Rx350 The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. Th The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. The work was completed in a reasonable time period and Mike Evans was in contact with me throughout the process. More
by Kent
Employees Worked With
July 29, 2017
excellent All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus. More
by Lexus2005
Employees Worked With
Rich
July 28, 2017
Excellent Service! Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and ot Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and other repair work was done. Was given a loaner due to the time needed. It all worked out extremely well. More
by Mark H
Employees Worked With
Mete Oner
July 27, 2017
Overall = great! Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so cle Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so clean! More
by Great!
Employees Worked With
Service dept that worked on my vehicle , Mete Oner
July 25, 2017
Exceptional Service I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus du I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus due to the exceptional experience I consistently have working with Mandeep. I have owned Lexus products for more than 15 years and Mandeep is the best I've worked with throughout the years. More
by Rick Stewart
Employees Worked With
Mandeep Mangat
