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Woodfield Lexus

Schaumburg, IL

4.8
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,395 reviews

July 29, 2017

excellent All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus More

by Lexus2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 01, 2017 -

Woodfield Lexus responded

Thanks for being our loyal customer!

July 28, 2017

Excellent Service! Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and ot More

by Mark H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Aug 01, 2017 -

Woodfield Lexus responded

Thanks for sharing and being our loyal customer, Mark!

July 27, 2017

Overall = great! Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so cle More

by Great!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept that worked on my vehicle , Mete Oner
Jul 27, 2017 -

Woodfield Lexus responded

Thanks for sharing your great review! We appreciate customers like you!

July 24, 2017

Exceptional Service I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus du More

by Rick Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 25, 2017 -

Woodfield Lexus responded

Thanks for being our loyal customer, Rick!

July 23, 2017

Less time then expected. Very professional Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve th More

by Coach K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 24, 2017 -

Woodfield Lexus responded

We do apologize for the length of time for the recall replacement. There are several steps they take to assure the recall is a perfect fix and then having the parts produced. Thanks for being our loyal customer!

July 22, 2017

Thirty Thousand Service I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experien More

by Frederick G. Wagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 24, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience!

July 13, 2017

The Best Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than lik More

by llewand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Tomasso
Jul 13, 2017 -

Woodfield Lexus responded

Thanks for the great review and for being a long time customer. Please contact George at your earliest convenience. He will assist you with your new vehicle!

July 05, 2017

Got battery and 5K service with 1/2 day notice My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. No More

by Craig Combs Zenger's Inc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 05, 2017 -

Woodfield Lexus responded

We were happy to assist last minute, Craig. Thanks for sharing!

July 04, 2017

It was a Great !! Visiting your dealer ship is like going to 5 star restaurant, everyone is so professional nice. the show room is so beautiful with your automobiles. More

by Geneo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Woodfield Lexus responded

Thanks for being our customer and sharing your experience!

July 01, 2017

Gets the work done properly! Courtesy and respect. Mandeep is my sales person and he is truly a gentleman and a professional. The work gets done in a timely fashion . More

by ann marie pavone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 05, 2017 -

Woodfield Lexus responded

We are pleased Mandeep takes such good care of you. Thanks for being our customer Ann Marie!

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