Woodfield Lexus

Recall service They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. More

New tires Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! I would rate his service 10+!! More

Great service! Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service performed and what and when the next service would be More

Every Aspect is Service at the Dealer is Excellent We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a brea We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a breath of fresh air. Sales and service are warm and friendly; fast and efficient.. None of the arrogance and fast- talking that we saw constantly at the other dealership. One of the service reps. told us that he bought our trade -in Lexus and how much he loves it. It is always a pleasure to do business with Woodfield Lexus. More

Outstanding Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise great dealership More

Professional, kind, and efficient Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and figured out that I had a nail in it and it needed to be patched. The work took less time than the the wash did. I was very pleased with everyone involved. Thank you to all of the staff. More

Great dealership and excellent salesman- Dan Rosen I specifically drove over 44 miles away from my home when I was in the market for a Lexus. I pulled in the lot browsing and was greeted by Dan who was I specifically drove over 44 miles away from my home when I was in the market for a Lexus. I pulled in the lot browsing and was greeted by Dan who was very easy going, pleasant, easy to talk to, very patient and knowledgeable about anything pertaining to Lexus and their vehicles. The dealership is very clean and nice with plenty of vehicles and refreshments. Dan is always very accommodating with a very sweet disposition. I loved buying my car from him. I feel god sent me the right person to make my buying experience a very pleasant one. Dan walked me thru every thing. I went my myself and made the purchase and I didn't feel rushed or overcharged. I love the car. I bought a 2014 Lexus ES 350 and after a few weeks I noticed and it had an interesting scent inside. I have asthma and a very sensitive nose and I felt like I was suffocating. I expressed my concerns to Dan an he me and awesome solution which fixed the problem. I felt like I had a brand new car for the second time. I'm a First Lexus owner and definitely now a forever Lexus owner. Thank you Dan Rosen and Lexus of Wood field for always trying to rectify my issues with solutions that work while displaying excellent professionalism and customer service. I love you guys!!. More