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Woodfield Lexus
Schaumburg, IL
1,359 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,359 reviews
March 15, 2018
Great buying experience My wife Diana & I stopped in at Woodfield Lexus just to look at new cars. We were greeted at the front desk by a great receptionist who put us in touc My wife Diana & I stopped in at Woodfield Lexus just to look at new cars. We were greeted at the front desk by a great receptionist who put us in touch with Dan Rosen in the sales department. He showed us the model we were interested and awnsered any questions we had. We were not hurried or pressured in any way. After talking to Dan we knew we were in the right place. He made us feel so good we ordered the car. We are kept posted as to when our new car would arrive and be ready for pickup. At delivery Woodfield Lexus has a specialist, Derek who showed us how all the controls worked helped sic our cell phones and invited us back anytime if we had any questions. We love our new car and would reccomend Woodfield Lexus to anyone wanting a new Lexus and a great buying experience. Thanks Bob & Diana from Huntley Il. More
by RGL
Employees Worked With
Helpful March 15, 2018
Professional in all respects Dan was especially attentive to my needs and desire. Was very helpful in selecting among the available options. My 3rd Lexus and 2nd from this dealer Dan was especially attentive to my needs and desire. Was very helpful in selecting among the available options. My 3rd Lexus and 2nd from this dealership. Lexus is the best! Dan was especially helpful and easy to work with without any pressure. More
by Gbrink
Employees Worked With
March 08, 2018
Professional, exciting, intense experience. My reason for shopping for a car was to obtain one with all the latest safety features. I like to purchase a used car with low mileage but the 2017 ca My reason for shopping for a car was to obtain one with all the latest safety features. I like to purchase a used car with low mileage but the 2017 cars lacked several safety features. Mark Demma showed me a 2018 program car with low mileage. I liked the way the NX handled on the test drive, liked the exterior and interior colors. I thought I wanted an interior with two-colors. Mark drove to an area which had many 2018 cars with a variety of colors. That’s when I decided I liked the interior of the program car. I think I’m going to love this car! More
by MJB
Employees Worked With
Other Employees :
Brian Larsen, financial guy; Derek Dukes who showed me how the latest technology works
March 07, 2018
Excellent, very happy and satisfied. I am always satisfied with my experience with this dealership. I am always coming back 😊😊 working with Tonya is always pleasant experience. I have a I am always satisfied with my experience with this dealership. I am always coming back 😊😊 working with Tonya is always pleasant experience. I have a wonderful experience for last 14 years dealing with people in sale and service, thanks More
by Julie52
Employees Worked With
Tonya Plutz
March 03, 2018
First time to this dealership Very professional staff and nice waiting area. I was surprised by the detailed full service email I got afterwards spelling out everything they checke Very professional staff and nice waiting area. I was surprised by the detailed full service email I got afterwards spelling out everything they checked. Loved pulling out in a clean car too. More
by Dena
Employees Worked With
Tonya Plutz
March 03, 2018
GREAT SERVICE & STAFF EVERYONE ENCOUNTERED/DEALT WITH IS PROFESSIONAL, FRIENDLY & HELPFUL(as always). I FEEL I COULDN'T HAVE BEEN TREATED BETTER! They really care about EVERYONE ENCOUNTERED/DEALT WITH IS PROFESSIONAL, FRIENDLY & HELPFUL(as always). I FEEL I COULDN'T HAVE BEEN TREATED BETTER! They really care about their customers. More
by SHIRLEY S
Employees Worked With
Helen (porter/greeter/service); JoAnn(reception/etc), Mandeep Mangat
March 03, 2018
Good experience , but one thing I would like to point out, after I took car home, I have noticed that tire pressure was different for all wheels. When we had test dri , but one thing I would like to point out, after I took car home, I have noticed that tire pressure was different for all wheels. When we had test drive, tire pressure monitor was showing low rite pressure, I mentioned that to Pat, sales person, and he said we will take care of it. So it was taken care of, but feels like not thorough enough. More
by Butuz
Employees Worked With
March 02, 2018
Great place Great everthing car actually delivered to my home cause just had surgery Recommend highly Get what you pay in this world Demma and thermal great Great everthing car actually delivered to my home cause just had surgery Recommend highly Get what you pay in this world Demma and thermal great More
by Imdarose
February 25, 2018
Excellent experience! I bought a Lexus 13 years ago from Woodfield and wanted a new model. Never a thought to look somewhere else or at another car company! I bought a Lexus 13 years ago from Woodfield and wanted a new model. Never a thought to look somewhere else or at another car company! More
by Normandie Galassi
February 24, 2018
Our Fourth Lexus from this Dealer This was our fourth purchase of a new Lexus. Marty Whitney put us at ease the moment we met him. His suggestions about various packages available was This was our fourth purchase of a new Lexus. Marty Whitney put us at ease the moment we met him. His suggestions about various packages available was very helpful and resulted in closing on the transactions. We feel we got just the right car for us. Thank you Marty. More
by Suncitizen
Employees Worked With
