Woodfield Lexus

Excellent service! I can trust that only what needs to be done will get done! Tonya and Mike have always been honest and are great to work with! I can trust that only what needs to be done will get done! Tonya and Mike have always been honest and are great to work with! More

Great Dealership!! Everyone I dealt with at Woodfield Lexus was very helpful, responsive, and made getting a new car a great experience. No one pushed me at all and let Everyone I dealt with at Woodfield Lexus was very helpful, responsive, and made getting a new car a great experience. No one pushed me at all and let me decide on my own. Can't wait to get another car from them. More

SUPER DEALERSHIP OUR EXPERIENCE AT WOODFIELD LEXUS GOES BEYOND WORDS - HAVING NO INTEREST IN BUYING A LEXUS WE STOPPED OUT OF CURIOSITY - A FAMILY MEMBER WHO OWNES OUR EXPERIENCE AT WOODFIELD LEXUS GOES BEYOND WORDS - HAVING NO INTEREST IN BUYING A LEXUS WE STOPPED OUT OF CURIOSITY - A FAMILY MEMBER WHO OWNES A LEXUS RECOMENDED WE SHOP LEXUS. SALES PERSON MUSTAFA DAGOGLU MET US AND MADE US FEEL CONFORTABLE FROM THE START - HE ASKED US WHAT MODEL WE WERE INTERESTED IN AND TOOK US FOR A TEST DRIVE - THE CAR WAS AN IMMEDIATE HIT WITH MY WIFE & I , RETURNING TO THE DEALERSHIP MUSTAFA EXPLAINED WHAT FEATURES WERE AVAILABLE ON THE 350 - COLORS , ETC . HAVING PREVIOUSLY SHOPPED OTHER BRANDS WE WERE ABLE TO MAKE OUR SELECTION OF WHAT WE WERE LOOKING FOR. MUSTAFA POINTED OUT ALL THE STANDARD FEATURES & THEN ADDED ADDITIONAL FEATURES WE WANTED - HE THEN PROCEEDED TO SEARCH YOUR INVENTORY TO MATCH COLOR & SELECTED FEATURES . THEY HAD A CAR IN THE INVENTORY WHICH HE THEN DROVE US TO A REMOTE LOT TO SHOW US THE CAR, THE TOUGH PART IS AGREEING ON A PRICE - MY WIFE & I SAID WE WANTED A DAY TO DISCUSS THE PURCHASE . AFTER DECIDING WE WERE INTERESTED IN PURCHASING THE CAR WE CALLED. MUSTAFA SAYING WE WOULD COME IN THE NEXT DAY AFTER HIS DAY OFF . HE SAID HE WOULD COME THAT DAY & WE COULD SEE WHAT PRICE WE COULD AGREE ON - THE BARGAINING WAS THE USUAL BACK & FORTH - WE AGREED ON THE FINAL PRICE & CLOSED THE DEAL . THE FINANCE REP ,BRIAN LARSEN, EXPLAINED WHAT ADDITIONAL SERVICE WARRANTY PACKAGES WERE AVAILABLE IN DETAIL - NO PRESSURE. WE CLOSED THE DEAL & THE CAR WAS PREPARED FOR US. WE THEN MET THE DEALERSHIP'S TECH PERSON DEREK DUKEY WHO WALKED US THRU THE FEATUERES WE HAD QUESTIONS ON & SET UP AS MUCH AS HE WAS ABLE AT THE DEALER . ANY QUESTIONS CALL HIM OR COME IN FOR ADDTIONAL HELP. WE HOPE THIS WILL BE THE START OF A POSITIVE EXPERIANCE OVER THE COMING YEARS.- WE ALWAYS SERVICE OUR CARS AT THE DEALERSHIP. More

I was delighted Charges were lower than expected and the timing of service was quick. Jason touched up the hood free of charge and scrubbed all of the hard to remove Charges were lower than expected and the timing of service was quick. Jason touched up the hood free of charge and scrubbed all of the hard to remove bug residue by hand. I left feeling like a princess. More

Great Customer Service Bought my Lexus through Woodfield Lexus. Great people to work with. They made the buying process very smooth...no game playing with price either. W Bought my Lexus through Woodfield Lexus. Great people to work with. They made the buying process very smooth...no game playing with price either. Would recommend them to all. More

Great service. Lexus Loaner car was provided as I had to run to do some errands. Work was completed. Delivered a day later but the loaner helped. Lexus Loaner car was provided as I had to run to do some errands. Work was completed. Delivered a day later but the loaner helped. More

Great Service writer Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is always friendly as makes me feel welcome and important. More

Exceptional Service, Exceptional People Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually al Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually all of the maintenance has been performed by this dealership. The quality of mechanical work and the level of customer service have both been extremely high. This doesn't happen by accident, it speaks to the professional and friendly culture present at every level of this business. I highly recommend Woodfield Lexus. More

Obviously went well Enjoyed working with Dan, he is a great guy. There was no "over the top pressure" to close me, but he stayed engaged the appropriate amount. Didn't Enjoyed working with Dan, he is a great guy. There was no "over the top pressure" to close me, but he stayed engaged the appropriate amount. Didn't see much of senior management, possibly part of their approach to the customer sale process. Available inventory at Woodfield was key to my purchase and Dan was instrumental in my buying from them. More

Great experience Our experience at Woodfield and with Dan was very pleasant. It was a no pressure sales and we ended up with a great lexus RX 350 with a good price. Da Our experience at Woodfield and with Dan was very pleasant. It was a no pressure sales and we ended up with a great lexus RX 350 with a good price. Dan returns all the calls even on weekend and goes out of the way to answer out questions We wish Dan success with Woodfield. More