Woodfield Lexus

Phenomenal Service My 400h has 112,000 and runs like brand new after my maintenance service. Your service department is excellent with what they do and I will not trust My 400h has 112,000 and runs like brand new after my maintenance service. Your service department is excellent with what they do and I will not trust anyone to fix my car but YOU. I am very grateful for maintaining my car and keeping me safe always. God blessings to you and may you continue the great work and dedication... Sincerely, Evelyn Meyer More

Thank you Mark Demma Just wanted to thank Mark Demma at Woodfield Lexus,for his professionalisms and honesty!Salesman like this is what makes customers come back! Thank yo Just wanted to thank Mark Demma at Woodfield Lexus,for his professionalisms and honesty!Salesman like this is what makes customers come back! Thank you Mark for the great experience,the Thompson’s! If you head to woodfield Lexus,ask for Mark Demma! More

Repair Breaks Had great service ,however when picking up the car service was slow and un organized. I believe the dealer ship needed more people doing the pickup Had great service ,however when picking up the car service was slow and un organized. I believe the dealer ship needed more people doing the pickup function. More

Bad Service - Ignore Customer Poor Customer Service and Low Value - Do not take your car for service here. Disrespectful, untrustworthy and lack of resolution. Service manager tr Poor Customer Service and Low Value - Do not take your car for service here. Disrespectful, untrustworthy and lack of resolution. Service manager treats customers poorly. More

It was a PLEASURE/STRESS FREE I had an appointment to meet with another dealership but after talking to Adelina over the phone I decided to come and meet her. Note: dealership tha I had an appointment to meet with another dealership but after talking to Adelina over the phone I decided to come and meet her. Note: dealership that I had an appointment with was only 15 mins away. I drove 1 hr. to meet with Adelina. Adelina is/was awesome and it was a pleasure in working with her and her team. More

Never Again!!! I went there recently to check the clunking noise in my 08 ES350. They charged $160 for inspection, which is standard. But to my surprise, I was giv I went there recently to check the clunking noise in my 08 ES350. They charged $160 for inspection, which is standard. But to my surprise, I was given a verbal estimate of $4,500 and was told that the Passenger side inner CV boot is leaking along with severe leak in the timing chain assembly. Obviously before spending that much money on a 10 year old car I should get a second opinion which I took from somewhere else and was told there was no leak in the timing chain set. "Some one just made a fool out of you." So, I paid $160 to be a fool. I must say Wood filed Lexus Service Dept. was really honest before. But now with these new service advisers, they just want to make money... More

Very pleasant experience I was treated with the utmost respect. I never felt like I was getting hustled into making a deal. I enjoyed working with the sales rep Dan Rosen and I was treated with the utmost respect. I never felt like I was getting hustled into making a deal. I enjoyed working with the sales rep Dan Rosen and the finance department. They were very quick and efficient. My whole time involved in the purchase was under two hours from test drive to driving home. I purchased a very high quality low mile Honda Accord Sport. Mint condition. The car still has the new car smell. I’m very happy with the car and the dealer. I’d shop them again. More

Fantastic sales+finance and service department! Bought my ISF from Woodfield LEXUS a few months ago and had dealt with the best people I could ever ask for! TJ and Isaac weren’t pushy at all and mad Bought my ISF from Woodfield LEXUS a few months ago and had dealt with the best people I could ever ask for! TJ and Isaac weren’t pushy at all and made sure that I had received exceptional treatment! Yasmine got the whole process taken care of in a well timely matter and answered all my questions without hesitation. Tonya from service makes sure my car gets in and out every visit without a problem. Definitely would recommend the Woodfield Lexus dealer for your Lexus purchase or service! Walked in as a stranger and left as a friend. More

Wonderful Service This was my 3rd or 4th time purchasing an RX from Woodfield Lesux...I always find the people knowledgeable, service at its best. The time to get thro This was my 3rd or 4th time purchasing an RX from Woodfield Lesux...I always find the people knowledgeable, service at its best. The time to get through the paperwork is quick and simple. Their service dept is equally one of the best. More