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Woodfield Lexus

Schaumburg, IL

4.8
1,410 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,410 reviews

March 01, 2019

Excellent Service Mandeep is fantastic and delivered above and beyond our expectations! He provided the upmost professionalism and superior customer service. We would More

by keasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Mar 01, 2019 -

Woodfield Lexus responded

Thanks for being our customer and sharing your thoughts on working with us!

March 01, 2019

Things changed in this place, getting worse So many years they are really good as family own business, treat customers really good but now looks like things changed. They start to hire more new More

by kevin99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino, Ed Vale
Mar 01, 2019 -

Woodfield Lexus responded

We apologize your recent visit did not go as expected. Yes, we have had to replace some of our staff, some have moved on to other positions and retirement Our goal to assure our customers have an excellent Lexus experience has not changed. They are still in training and assure you we will continue to work on the process with them. It is important to get your feedback so we can work on those points. We hope you understand and work with us through this transition as we appreciate you as our customer!

February 28, 2019

Certified 2016 Lexus Out of town buyer. Great experience, vehicle was ready to go when I arrived. Salesman was knowledgeable and professionalism and promptly picked me up More

by Jdub123456789!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Woodfield Lexus responded

Glad things went so well. Thanks again for your purchase and we wish you many happy miles!

February 28, 2019

Excellent service. The car looked beautiful and I received excellent service while there. They encouraged me to read the manual and to write down any questions I might h More

by gearhead
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson
Feb 28, 2019 -

Woodfield Lexus responded

That is the best way to do it! Thanks again for your purchase and for sharing your experience. We are thrilled to have you part of the Woodfield Lexus family and wish you many happy miles!

February 27, 2019

Mandeep is such a great asset to Woodfield Lexus. . I brought my car in for a 1 hour service and ended up with loaner @ 2 weeks. Mandeep kept me updated throughout the process and would not let the car More

by lexusls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Feb 28, 2019 -

Woodfield Lexus responded

We are happy to hear Mandeep took such good care of you. Thanks for being our loyal customer and we look forward to assisting you with your auto needs for many years to come!

February 26, 2019

Wonderful people, easy buying experience - Top Notch ! I've known Woodfield Lexus for 20 + years using their service dept. After recently turning in my company car and deciding on a Lexus, I went straight More

by sd30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Woodfield Lexus responded

Thank you for your purchase and for the great review. We are excited to hear we will have the opportunity to assist you with your auto needs for many years to come! Happy driving!

February 26, 2019

Marty Whitney Provides Great Service I have dealt with many car dealers over time, but ever since we met Marty Whitney we will not go to any other dealer. So far since we have met Marty w More

by Kwaldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Woodfield Lexus responded

We are thrilled to hear that Marty handles your purchases so well. Thank you for being our loyal customer and we will do our best to continue to give you excellent experiences. We hope you are enjoying your newest car and wish you many happy miles!

February 24, 2019

Used Car Purchase This was one of the best car buying experience we had. My 16 yr son was looking to buy a slightly used car and we stopped at this dealership after fi More

by RPF
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2019 -

Woodfield Lexus responded

We are happy to hear Dan took such good care of you. Thanks again for your purchase and we hope your son is enjoying his new car and wish him many happy miles!

February 19, 2019

Excellent Service! Air bag recall service was scheduled by Rich and a loaner, NX was provided as requested. Rich provided an excellent service and very pleasant to wor More

by LEXUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Woodfield Lexus responded

We are happy to hear you enjoyed the loaner NX. When you are ready, we are here to help! Thanks for sharing!

February 16, 2019

Awesome Experience My experience with Gary was great he was very helpful explained everything in great detail and I felt very happy with everything. He made my car buyin More

by Abreu15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family! Thank you again for your purchase and for sharing your experience. We wish you many happy miles!

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