Woodfield Lexus

Informative and helpful. Not pressured. Our visit to Woodfield Lexus was very informative and pleasant. My wife and I were looking for an SUV and the salesman thoroughly explained the diffe Our visit to Woodfield Lexus was very informative and pleasant. My wife and I were looking for an SUV and the salesman thoroughly explained the different models and prices. We found the exact thing we were looking for in a timely manor. Will be back in the future. More

Service Very expensive, not satisfied with excuse that you use dealer parts, never paid this much for a brake job, and never will again. Very disappointed. Very expensive, not satisfied with excuse that you use dealer parts, never paid this much for a brake job, and never will again. Very disappointed. More

Woodfield Lexus I continue to be impressed with the excellent and professional repairs service for Woodfield Lexus. Ms. Tonya Plutz was knowledgeable and courteous. I continue to be impressed with the excellent and professional repairs service for Woodfield Lexus. Ms. Tonya Plutz was knowledgeable and courteous. I have had 9 years of service experience with the Woodfield Lexus dealership and I highly recommend their service department. More

Dan the Man! Very easy to work with, super friendly, highly knowledgable and most importantly he is patient! I asked 1,000 questions and he never tired of answerin Very easy to work with, super friendly, highly knowledgable and most importantly he is patient! I asked 1,000 questions and he never tired of answering them with a smile. And more special is that the car I bought was a Christmas present for my wife and he personally delivered it on Christmas Eve with a big red bow and helped me hide it away in the garage!!! Thanks Dan! More

Excellent dealership -- so very pleased! Extremely satisfied and pleased with this dealership! I bought my first RX in 2005 and did not hesitate to return to this dealership for my second RX Extremely satisfied and pleased with this dealership! I bought my first RX in 2005 and did not hesitate to return to this dealership for my second RX. In both instances, I also contacted Naperville Lexus and both times, they did not have the car I wanted and offered no help in locating one. When I contacted Woodfield Lexus (via online in both cases), the response was almost instantaneous! This last time I was looking for an RX350 with specific colors and features -- Ron (online) provided me the quote late Sunday night. Dan Rosen contacted me Monday morning to follow up. I stopped by late Monday morning to test drive the exact car I wanted and by end of day I had a deposit down and picked up the car on Friday. Dan was excellent to work with - listened to my needs, offered suggestions and saw to it the entire experience exceeded my expectations! Yasmine in Finance was a delight to work with as well and I've already completed my first trip back to apply the protection film -- Dave T in Service was great! I will not hesitate to do business with Woodfield Lexus again -- they have earned my business and I highly recommend them! If you need a car -- work with Dan Rosen! More

A Dependable Place to Do Business I have had the most wonderful experiences at Woodfield Lexus. Dan Rosen really knows his stuff and the advice he gave me when I leased my new 2020 N I have had the most wonderful experiences at Woodfield Lexus. Dan Rosen really knows his stuff and the advice he gave me when I leased my new 2020 NX 300h Lexus was as solid as it was the last time time. I’m especially grateful for his nudging me to leasing a hybrid. He led me to the finance office of Gregory Clark, also a very patient and professional member of the team, and when that was done turned me over to the estimable Derek Dukey. Thanks to him, I am able to take full advantage of all the latest available technology that’s a part of this fun car. More

Great experience I had a great experience buying my car. Number one I did it without my husband the dealer helped me through everything; he even came to my house to h I had a great experience buying my car. Number one I did it without my husband the dealer helped me through everything; he even came to my house to help me program my garage doors. Now that I have been driving my car for awhile I am in love with it. I’m very happy More

New Purchase We were very happy and satisfied with our experience at Woodfield Lexus. Our salesman, Mark Demma was knowledgeable, attentive and accommodating to We were very happy and satisfied with our experience at Woodfield Lexus. Our salesman, Mark Demma was knowledgeable, attentive and accommodating to our needs. Everyone that we dealt with was very personable. Derek Dukey gave a great tutorial on our new car. We would definitely recommend them! More

EXCELLENT CUSTOMER SERVICE Two thumbs up for the service department . Whenever I have an issue, they are always extremely accommodating and efficient. I would highly recommend Two thumbs up for the service department . Whenever I have an issue, they are always extremely accommodating and efficient. I would highly recommend this Lexus dealership to anyone and everyone! Tonya Plutz is the best! More