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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

April 06, 2019

Another great visit Service did not take long. Had tires realigned, etc. Agent was fast and helpful. Only complaint is that the service guy did not clear the “service req More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino
Apr 08, 2019 -

Woodfield Lexus responded

Hi Kelly, Please call and speak with your advisor. He can help you remove the service light. We apologize for this oversight and the inconvenience this is for you. Thanks for servicing with us and sharing!

April 05, 2019

Excellent customer experience Thank you very much for All your work and patience!!! You guys are amazing people!!! Thank you for Great customer service and willingness to help!! More

by LXRX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Dukey, Adelina Grama
Apr 05, 2019 -

Woodfield Lexus responded

Thank you for being our customer! It was our pleasure to work with you. We hope you are enjoying your new car and wish you many happy miles!

April 04, 2019

Exceptional Service To remember customer's service history and to advice customers the most appropriate service needs with the least expanse in mind is really exceptional More

by kyc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman, Dave Thermen, Mandeep Mangat
Apr 05, 2019 -

Woodfield Lexus responded

Thank you for being our long time loyal customer and for sharing your thoughts on working with us! We will continue to do our best in assisting you with your auto needs.

April 02, 2019

Very Helpful dealership Mark Demma was very helpful in finding the right car for me. He was very patient to explain all the features of the car and recommend what I need. More

by chandukoneru623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 31, 2019

Great Service , Rich was very helpful and knowledgeable, all needed service was performed in timely manner without any issues, I will use Woodfield Lexus as my prim More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing!

March 31, 2019

Great Car Buying Experience We were very happy and satisfied with our experience at Woodfield Lexus. Our salesman, Mark Demma was knowledgeable, attentive and accommodating to o More

by Kassam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family, Kassam! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 28, 2019

The best Lexus dealership and AMAZING PERSONNEL!!! I had an opportunity to visit the Woodfield Lexus dealership last week. It was a great surprise: very nice, clean facility, very welcoming atmosphere, More

by LeonardV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clark and Caryn Szoldatitz, David Gustafson
Mar 29, 2019 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family, Leonard! Thank you again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 26, 2019

Great experience buying a second This is my second time buying a car from this dealership, and Mustafa was very helpful as the first time and he was really nice, not like others sales More

by Juanco29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Juan! Thanks again for your purchase and for sharing your experiences. We wish you many happy miles!

March 24, 2019

Review Everyone was incredibly nice and very well-informed. Every question I had for anyone was answered immediately, all in all it was a very pleasant expe More

by Mnick
Recommend Dealer
Yes
Employees Worked With
Josue Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmerler
Mar 26, 2019 -

Woodfield Lexus responded

Glad we could help. Thanks for sharing!

Mar 26, 2019 -

Mnick responded

Just a quick follow up, the staff is fantastic. I called Derek Dukey about programming my car with the garage door opener and he helped me get this done in about 20 seconds.....Wow, thanks Derek you sure know your stuff!!!!

March 22, 2019

Timely , problems fixed Always great service. Will buy new car there when needed! 15 years with my car, great car and great service! Means a lot! Love having loaner car as we More

by Jim lackowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Garcia
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