Woodfield Lexus

Tirees and an oil change Tonya, as always, was exceptionally helpful and straightforward. She new the process and product and explained everything to me in advance over the p Tonya, as always, was exceptionally helpful and straightforward. She new the process and product and explained everything to me in advance over the phone. Please give her a raise as it is well deserved! Paul Donato More

Purchasing a new Lexus Very professional , knowledable and nice while purchasing my new Lexus. Would recommend the Woodfield Lexus sales person and entire team to friends an Very professional , knowledable and nice while purchasing my new Lexus. Would recommend the Woodfield Lexus sales person and entire team to friends and family.Thank you More

New Car Great people, great service As always a pleasure to work with. We have been working with this dealership for over 10 years with our a hitch. Great people, great service As always a pleasure to work with. We have been working with this dealership for over 10 years with our a hitch. More

woodfield service Toni was absolutely wonderful in researching every question I had on both my cars and keeping me informed about the progress of my service repairs. I Toni was absolutely wonderful in researching every question I had on both my cars and keeping me informed about the progress of my service repairs. I couldn’t be more satisfied! More

Happy returning customer Lexus has been a reliable and comfortable vehicle for the past decade for me personally. Working with Mark Demma has made each transaction smooth and Lexus has been a reliable and comfortable vehicle for the past decade for me personally. Working with Mark Demma has made each transaction smooth and not as stressful as buying a car typically is. Mark is friendly and informative and willing to work with my needs and wants when it comes to buying my vehicles. I'd recommend Mark as a salesman and Lexus of Schaumburg. The staff is great there and facility is clean and welcoming. More

Straight forward buying experience Buying my CPO GS350 here was very straightforward and easy. A great buying experience that I would recommend to anyone in the area looking to buy a Le Buying my CPO GS350 here was very straightforward and easy. A great buying experience that I would recommend to anyone in the area looking to buy a Lexus. More

"Simply Amazing" I called the dealership in search of a beautiful Lexus ES 350 and was met with a very courteous operator who in turn transferred me to Yevengy(Eugene) I called the dealership in search of a beautiful Lexus ES 350 and was met with a very courteous operator who in turn transferred me to Yevengy(Eugene) Merlin....Once I spoke to him, he was very efficient in locating the vehicle I was looking for and having it ready for me as I was pressed for time...While on a test drive, he was very knowledgeable about the vehicle...We came to terms on a deal and I drove away a very satisfied customer...I highly recommend Eugene for anyone in the market for a vehicle... More

Great experience Great service our salesman was polite and courteous We would recommend him to our friends Location is near our home so we are able to visit the se Great service our salesman was polite and courteous We would recommend him to our friends Location is near our home so we are able to visit the service area without travel time wasted More

Dropped in and was serviced quickly I was pleasantly surprised that I could get my car serviced right away. Great staff. I'm sorry to say I don't remember the names of the staff but eve I was pleasantly surprised that I could get my car serviced right away. Great staff. I'm sorry to say I don't remember the names of the staff but everyone was great. More

Customer service was outstanding. This was my first visit to Woodfield Lexus. I took my vehicle in for repair and was promptly contacted by a customer service liaison who walked me th This was my first visit to Woodfield Lexus. I took my vehicle in for repair and was promptly contacted by a customer service liaison who walked me through the repairs that were recommended and what the cost would be. Our phone conversation was followed up with an email confirming the information. The repairs were completed promptly; however, when I went to pick up the car the reassembly of the interior was inadvertantly not complete. I was given a loaner vehicle and when I came back the next day my car was complete and not only washed but the interior detailed. Although there was a small glitch, I was very satisfied with my experience. My service liason Tonya made sure that the dealership more than made up for any inconvenience to me and the interior detailing and complimentary keychain were greatly appreciated. I like having the individualized service of a single point of contact to keep me informed as to status and felt like my happiness and convenience really mattered. I will definitely use Woodfield Lexus again for any automotive needs. More