Woodfield Lexus

Great dealership, fair prices, great service department! I’ve leased 3 cars from this dealership. Always a perfect experience, from Sales to Service and everything in between. I would recommend them to an I’ve leased 3 cars from this dealership. Always a perfect experience, from Sales to Service and everything in between. I would recommend them to anyone looking for a Lexus. More

Good experience Dan is professional and a very good guy. We are happy with his service as a salesman. I will recomand my friends if they want to buy cars. Dan is professional and a very good guy. We are happy with his service as a salesman. I will recomand my friends if they want to buy cars. More

Best Lexus Dealer Anywhere Woodfield Lexus takes the dread out of one of the most dreaded experiences. They are straightforward, respectful of your time, and totally committed t Woodfield Lexus takes the dread out of one of the most dreaded experiences. They are straightforward, respectful of your time, and totally committed to your satisfaction. I live in Georgia and have gotten two vehicles from Woodfield; they make it that easy. Price and ease of transaction cannot be beat and they will arrange delivery to your door. Marc Demma, Josh Resnick and the team at Woodfield are exceptional. I’ve dealt with other Lexus dealers and these people stand out for their professionalism and service to their customers. More

I'LL BE BACK NEXT TIME! Quick, efficient, and polite. Clear explanation of what was done and what will be watched for next visit. Nick Garcia kept me up to date throughout Quick, efficient, and polite. Clear explanation of what was done and what will be watched for next visit. Nick Garcia kept me up to date throughout my service. More

Excellent customer service Very helpful and accommodating. Very willing to help and follow up after the sale of the vehicle. They truly want you to have the best experience Very helpful and accommodating. Very willing to help and follow up after the sale of the vehicle. They truly want you to have the best experience More

Tonya Plutz is the best in the Service Department After relocating to the NorthWest Suburbs of Chicago from the SF Bay Area (California)I have visited this dealer several times and received mediocre s After relocating to the NorthWest Suburbs of Chicago from the SF Bay Area (California)I have visited this dealer several times and received mediocre service compared to the service in California. HOWEVER on a friends recommendation to work with Tonya Plutz I decided to return one more time. Tonya is Knowledgeable, Fast Working, Friendly and a joy to work with. She is no nonsense when you are in a hurry to get in and out AND also will take the time to explain things or chat when you do have the time. I cannot say enough good things about my last 2 visits for service (with 2 different vehicles) when working with Tonya. More

Back to the Woodfield family - best Lexus dealership Treat you like family, service and sales - they all care and don’t just set but exceed expectations for countless years for myself and family. Thank y Treat you like family, service and sales - they all care and don’t just set but exceed expectations for countless years for myself and family. Thank you Greg and Dan and team Woodfield Lexus...I’m so happy to be back in the Lexus family there More

Knowledgeable and courteous staff, and quality service. I took my car into Woodfield Lexus for 90,000 mile scheduled maintenance service. My service rep, Tonya, was very courteous and very knowledgeable. I took my car into Woodfield Lexus for 90,000 mile scheduled maintenance service. My service rep, Tonya, was very courteous and very knowledgeable. She explained the services that Lexus would provide and answered my questions in detail. After completing the service, Tonya called me and discussed the results of the maintenance work and inspection. No additional repairs were required. I have not had any issues with my car since taking it to Lexus. Woodfield Lexus did not charge me for unnecessary repairs and they have quality service. They also provided me with a nice loaner car. More

6 Stars ****** I experienced a flash flood earlier this year during an overnight stay in Kearney, NB. Within a span of 10 minutes, the hotel parking lots were inund I experienced a flash flood earlier this year during an overnight stay in Kearney, NB. Within a span of 10 minutes, the hotel parking lots were inundated with water that almost reached my door handles. Luckily I was inside my hotel room but was sickened to look out the window at my 3 month old ES350 in this mess. I made it back home to Schaumburg four days later and Woodfield Lexus was one of my first stops. I had leased several autos from them and always had a great experience but I never expected the unreal level of service I received from these folks.. To shorten a very long story, Jack Rossman spent several days searching the entire country for a similar auto to mine while Dan Rosen did everything he could to make the experience as pleasant as possible under the circumstances. It took a few days, but Jack ultimately located a virtually identical match to my totaled automobile. Had he not found it, I would have been forced to either take a different car (which I really didn’t want) or wait around 4 months for a 2020 special order. Woodfield Lexus arranged to have the car shipped cross-country, provided me with a loaner vehicle in the interim and set my lease payments slightly lower than they had previously been. And the best news for me was the Lexus Financial practice of maintaining gap insurance coverage on their leases so my sole out-of-pocket was a $100 deductible! This dealership and these gentlemen represent Lexus at the highest standard and have my unending gratitude. More

Woodfield Lexus dealership is top notch I purchase my first Lexus at Woodfield many years ago and have continue to find the customer service to be exemplary. From sales to service the level I purchase my first Lexus at Woodfield many years ago and have continue to find the customer service to be exemplary. From sales to service the level of attention to achieving customer satisfaction is outstanding. More