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Woodfield Lexus
Schaumburg, IL
1,410 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,410 reviews
July 03, 2020
Terrific purchase experience! Purchased a new Lexus recently and was very impressed with everything about the experience from the dealership itself to my sales consultant Mustafa! Purchased a new Lexus recently and was very impressed with everything about the experience from the dealership itself to my sales consultant Mustafa! Highly recommend! More
by KarenR
June 18, 2020
Fuel pump recall Excellent service. They set me up with a loaner and was quick with the repair. Washed the car and even replaced the license plate holders which were f Excellent service. They set me up with a loaner and was quick with the repair. Washed the car and even replaced the license plate holders which were fading. More
by jmart
Employees Worked With
June 11, 2020
Took my Lexus IS in for service and when I arrived they promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. More
by Jose
Employees Worked With
June 05, 2020
Randy was amazing to deal with...I purchased the car over the internet and he made it so easy...and I had the car shipped to the Boston area...trustworthy and was honest with any wear and tear the vehicle ha the internet and he made it so easy...and I had the car shipped to the Boston area...trustworthy and was honest with any wear and tear the vehicle had... More
by jimsickorez
Employees Worked With
June 04, 2020
Customer Service Had an awesome experience with Tonya. Once I drove in she was waiting in the garage to serve the customer which was awesome and straight to her office Had an awesome experience with Tonya. Once I drove in she was waiting in the garage to serve the customer which was awesome and straight to her office. She did everything! That's what you call customer service!! Thank you Tanya. Woodfield Lexus has the best employees !! Honestly I buy my cars in Lexus cause of there customer service... More
by JAVER ROLDAN 77
Employees Worked With
Other Employees :
Tonya Plutz, Paul Crossman, Dave Thermen, Mandeep Mangat
June 03, 2020
Internet out of State Purchase Purchased over the internet a used Lexus from Woodfield Lexus and the vehicle was shipped to my home today just as Randy Josefik had represented. An a Purchased over the internet a used Lexus from Woodfield Lexus and the vehicle was shipped to my home today just as Randy Josefik had represented. An awesome experience and Randy made everything so easy and was honest and trustworthy with any wear and tear the vehicle had. I would definitely purchase another vehicle from Woodfield Lexus. More
by jimsickorez
Employees Worked With
May 28, 2020
Top notch customer service I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she coul I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she could to save me money on my unexpected $3k bill. Thank you!! More
by dyork
Employees Worked With
Tonya Plutz
May 27, 2020
Bought 2 cars from this dealership & both times have been an awesome experience. Great job by the team at Woodfield Lexus! Keep up the the great work. 👍🏼 an awesome experience. Great job by the team at Woodfield Lexus! Keep up the the great work. 👍🏼 More
by Jose
May 26, 2020
Great service! The service advisor went over everything that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. More
by anahaw7
Employees Worked With
May 26, 2020
I been going to woodfield Lexus for over 20 years, and I got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a g got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a good feeling knowing that you will not get ripped off. So thank you More
by MariaE
Employees Worked With
Dave Thermen
