Back

Woodfield Lexus

Schaumburg, IL

4.8
1,409 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
Contact Dealership

350 E Golf Road

Schaumburg, IL

60173

Directions

By Type

Showing 1,409 reviews

October 18, 2020

I'm in Montana and Mark was terrific to work with. Even though the deal didn't work out on our end, Mark bent over backwards to accommodate us. That Lexus was the 'car of my dreams'!! More

by peterc3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Woodfield Lexus responded

We were thrilled to assist in your vehicle search and hope to have the opportunity to work with you in the future. It was our pleasure!

October 18, 2020

Excellent dealership experience. We are from Iowa and purchased a used vehicle from Woodfield Lexus and were still treated like were were buying a new Lexus. Mustafa is an absolute professional and took More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience, Bill! We hope you are enjoying your new car and wish you many happy miles!

October 03, 2020

I heard great things about this place but my experience was horrible. The lady helping me told me I couldn’t finance without even checking my credit. I wanted a Honda Pilot 2009 and she said it was too old More

by Mich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary
Oct 05, 2020 -

Woodfield Lexus responded

We apologize your visit with us did not meet your expectations and assure you we would have been thrilled to have been able to work with you on a vehicle purchase. Unfortunately, the vehicle you were interested in, with the lenders we use, would have needed a down payment. This was not something you wished to do. Without such, they would not finance the vehicle. It was best not to run your credit and have your score go down, when we knew this could not be done. Again, we apologize you felt discriminated, this was not our intention. Please do not hesitate to contact us again, we would be happy to assist you.

October 01, 2020

Dealership was beautiful inside, staff was very professional. X x x x x x x x x x x x x x x x x More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

September 25, 2020

As always, my experience with Lexus Service Department was excellent! Tony as my Service Manager, kept me fully informed of the status of my vehicle. Helen was very courteous and helpful with the loaner More

by louis.traverzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Woodfield Lexus responded

Thanks Louis, for being our loyal customer and for the 5 star review! We really appreciate your support!

September 21, 2020

The dealership is very attentive to their customers. Mustafa was very personable, easy going and knowledgeable. He made purchasing a care effortless. When you leave with your new car you feel like yo More

by skfk5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family! Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

September 20, 2020

Service was AWESOME as usual!! I enjoy coming here, no matter what service advisor I get they are always friendly and helpful. Would recommend to anyone. More

by Hott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer! Thanks for the 5 stars! We really appreciate your support!

September 19, 2020

My first time to this Dealership and the experience was nothing but fantastic. Daniel Staar was my Sales person and he was so nice and helpful. He went above and beyond to make me happy. I bought a used To More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Staar
Sep 21, 2020 -

Woodfield Lexus responded

Thrilled to hear your experience went so well, Judy! Thanks again for your purchase and for sharing your experience. Hope you are enjoying your new car and wish you many happy miles!

September 17, 2020

Daniel was incredibly friendly and made us feel at ease. He takes a no pressure approach and would definitely recommend him to anyone looking to purchase from Woodfield Lexus! More

by Chris Schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Staar
Sep 17, 2020 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family, Chris! Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

September 12, 2020

Mandeep was a pleasure to work with. He made sure to cover all aspects of the service for my car. Helen was great to work with when she did the paperwork for my loaner. Your whole Lexus staff has always More

by Convertible Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat
Sep 14, 2020 -

Woodfield Lexus responded

Thank you for the wonderful 5 star review! We really appreciate your support!

...
48
...