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Woodfield Lexus

Schaumburg, IL

4.8
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,395 reviews

July 21, 2021

Tonya is great and very helpful. I was able to get my issue fixed. Even though I was out of warranty, they worked with me to find an equitable solution. Saved me hundreds! More

by dennis.bryar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 22, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing, Dennis! Your support is appreciated.

July 20, 2021

Our sales associate, Dan Rosen, was friendly and knows his product well. He was easy to deal with and paid attention to our car needs. More

by fjlabayen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Woodfield Lexus responded

Thrilled to hear things went well with Dan! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

July 18, 2021

Mr. Demma was stellar! He took great care of us throughout the purchase process. The service department did a wonderful job and the paint protection and ship coding went very smoothly as well More

by Landedaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Woodfield Lexus responded

Glad things went so well! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

July 16, 2021

The people in Service were extremely helpful in getting me in at the last minute to repair my car and providing a loaner when it took longer than anticipated to repair. Victor and Helen took very good car More

by alf
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated

July 15, 2021

The people at Woodfield Lexus are the best. Great customer service and professionalism. I will only go to Woodfield Lexus for all my car needs. More

by Awenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Woodfield Lexus responded

We are honored to have you as our long time loyal customer! Thanks for sharing. Your support is appreciated.

July 15, 2021

Excellent service from beginning to end. Only problem I have , is having to get an estimate for my dash which should be taken care of because of the circumstances of the situation. More

by Concreteman7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaak
Jul 15, 2021 -

Woodfield Lexus responded

We are thrilled your service went so well. It is unfortunate that the dashboard campaign perimeters has ended. We wish we could have helped with that. Lexus USA sets the perimeters the independently owned dealerships have to follow.

July 13, 2021

Dan very helpful and very knowledgeable about car what ever I needed if I know my friend want to buy car I am introducing to Dan thanks More

by Vanran123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

July 11, 2021

Dan was really helpful and made it work with me living 3.5 hrs away. He got everything done quick and the process was easy. Thank you so much, Dan! More

by B.thonemany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Woodfield Lexus responded

Thank you for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

July 09, 2021

Excellent O/ALL service. The staff is very knowledgeable and friendly. I have had my Lexus serviced here since I purchased. I have always had a positive experience with Lexus of Woodfield. More

by Bella2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jul 09, 2021 -

Woodfield Lexus responded

Thrilled to have you as our loyal customer! Thanks for sharing. Your support is appreciated.

July 09, 2021

Service was outstanding. Tammie was professional, extremely helpful, and very concerned that my service experience was as it should be. She went above and beyond - including having my rubber floor m More

by LFMcKenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Woodfield Lexus responded

Glad we were able to assist in your service needs! Thanks for sharing. Your support is appreciated.

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