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Woodfield Lexus

Schaumburg, IL

4.8
1,390 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,390 reviews

July 27, 2021

Bought two cars from Mark Demma in the past year and could not be happier with the great service. Mark went above and beyond to make sure everything went smoothly. Since we are seniors, Mark came to us More

by Marymg74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks again for your purchases and we hope you are enjoying your new car and wish you many happy miles!

July 26, 2021

I couldn't have asked for a better experience!! Mark was incredibly informative and personable throughout my car buying experience. This is the second car my family has purchased using Mark's services (ove More

by anthony.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jul 26, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer and look forward to working with you for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

July 22, 2021

Very professional and courteous business I do feel that Very professional and courteous business I do feel that they should have given me more money for my trade in as it was in excellent condition with l More

by gma20
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Woodfield Lexus responded

We apologize for your dissatisfaction of your trade. We do our best to negotiate the best possible pricing. You had a good vehicle! Unfortunately, there is not a high demand for vehicles that are 15 years old. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

July 22, 2021

Mark Demma did a really nice job helping me with my lease and getting the deal across the finish line. The dealership is friendly and helpful. The credit manager was great as well. I have bought it leased ma More

by Bsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks again for your recent purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

July 22, 2021

Dan was friendly and very knowledgeable. He was easy to work with. Because of his work attitude making me choose Wood field dealership over the other More

by susanH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Woodfield Lexus responded

We are excited to have you as our customer, Susan! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

July 21, 2021

Tonya is great and very helpful. I was able to get my issue fixed. Even though I was out of warranty, they worked with me to find an equitable solution. Saved me hundreds! More

by dennis.bryar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 22, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing, Dennis! Your support is appreciated.

July 20, 2021

Our sales associate, Dan Rosen, was friendly and knows his product well. He was easy to deal with and paid attention to our car needs. More

by fjlabayen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Woodfield Lexus responded

Thrilled to hear things went well with Dan! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

July 18, 2021

Mr. Demma was stellar! He took great care of us throughout the purchase process. The service department did a wonderful job and the paint protection and ship coding went very smoothly as well More

by Landedaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Woodfield Lexus responded

Glad things went so well! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

July 16, 2021

The people in Service were extremely helpful in getting me in at the last minute to repair my car and providing a loaner when it took longer than anticipated to repair. Victor and Helen took very good car More

by alf
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated

July 15, 2021

The people at Woodfield Lexus are the best. Great customer service and professionalism. I will only go to Woodfield Lexus for all my car needs. More

by Awenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Woodfield Lexus responded

We are honored to have you as our long time loyal customer! Thanks for sharing. Your support is appreciated.

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