Woodfield Lexus

Mark Demma was fantastic to deal with. Mark kept me in touch with the order and gave me the best deal compared to other dealers touch with the order and gave me the best deal compared to other dealers More

Exceptional Experience!!!! Tammie made it so, from start to finish. You should have more like her. I'm actually looking forward to my next service appointment. Great Job!!!!! to finish. You should have more like her. I'm actually looking forward to my next service appointment. Great Job!!!!! More

I had excellent service with Tony. Tony wore a mask and I felt safe talking to him. felt safe talking to him. More

Took our car in to have a side mirror replaced. For a mere thousand dollars we got our new mirror complete with a broken media system and rear view camera. When we took the car back in they said it wasn mere thousand dollars we got our new mirror complete with a broken media system and rear view camera. When we took the car back in they said it wasn’t their fault. It was just the biggest coincidence in history. A perfectly operational console just coincidentally died immediately after my service visit. They said they would fix it for 4 thousand dollars. Obviously they screwed up and don’t want to pay for it. Not the kind of service you would expect from a Lexus dealer. More

Great experience!! I went to a different dealership and had a terrible experience, so I decided to check the one out in Schaumburg. Mark Demma kept it simple and to the point. He was willing to work with m had a terrible experience, so I decided to check the one out in Schaumburg. Mark Demma kept it simple and to the point. He was willing to work with me through email and text because of my schedule. Thank you for such a pleasant experience!! More

The dealership is very friendly and attentive. No matter what time of day you arrive, you're greeted quickly and treated like a valued customer. There is no one in the dealership that we encountered that we what time of day you arrive, you're greeted quickly and treated like a valued customer. There is no one in the dealership that we encountered that we would describe as rude and we would definitely recommend this dealership to all our family and friends. Mustafa was very honest about the timeline for our vehicle, since we ordered it custom. We received monthly updates on the status of the vehicle in when it arrived it was exactly what we wanted. He did not try to sell us on a vehicle from the lot just to make a sale, instead he knew what we wanted and worked towards getting it for us. He also went out of his way to get quotes for additional services for us. More

Everyone at this dealership is very helpful and friendly. They always make me feel very comfortable and at ease. Mustafa and Josh were great to work with. Mustafa was a great help. He is very knowledgeable They always make me feel very comfortable and at ease. Mustafa and Josh were great to work with. Mustafa was a great help. He is very knowledgeable and easy to talk to. More

Honestly, Mustafa and team made every buying experience exciting and enjoyable like should be. Very knowledgeable and professional. They are not just well communicating, they are simply connecting. I'm pr exciting and enjoyable like should be. Very knowledgeable and professional. They are not just well communicating, they are simply connecting. I'm proud to be part of Woodfield Lexus family and highly recommend . We leased 2 NX's and just got RX. What a pleasure! Thank you! Peja More

I could not have had a better experience at Schaumburg Lexus. Helped my parents purchase 2 cars from Mark Demma in the past year and each purchase went like clockwork. Mark even drove the paperwork to my Lexus. Helped my parents purchase 2 cars from Mark Demma in the past year and each purchase went like clockwork. Mark even drove the paperwork to my parents' house nearly an hour away for both purchases. When the first car needed an oil change, the dealership brought them a loaner and picked up their car for service. When they wanted a second vehicle, there was no question we would go back to work with Mark. I ended up replacing my 2015 Lexus with a new version while I was there working with Mark on behalf of my parents. Also, have to compliment Jake Wulbert for patiently walking me through all the electronics on two different Lexus models in the same day. Three cars within a calendar year and we wouldn't think of going anywhere else thanks to Mark and Jake! More