Woodfield Lexus

It was a pleasure working with Dan. He was always available within a very short time of my phone calls. I have had many experiences when I have left messages for an automobile salesperson and I did n available within a very short time of my phone calls. I have had many experiences when I have left messages for an automobile salesperson and I did not receive a call back for hours. I would wonder if they really wanted to sell a car! When other dealers said it would take four months to get the car we wanted he was able to get it in a month. When we were unable to go to the dealership to pick up the car it was delivered to us. They definitely go the extra mile and would highly recommend them. More

Excellent pick up and drop off. Car cleaned. Good info about what was checked out about what was checked out More

I received Excellent Customer Service! Tammie was extremely helpful and a pleasure to deal with. extremely helpful and a pleasure to deal with. More

These three individuals made my visit an easy experience. I called originally for information about a warranty service problem concerning an oil change. I explained it to Mike Evans (call center) who quickly I called originally for information about a warranty service problem concerning an oil change. I explained it to Mike Evans (call center) who quickly solved the problem and had it approved by Mete Evans who actually met with me as I came in within 30 minutes; then I was quickly serviced thru the rest of the process by Service Consultant, Tanya Plutz. The customer service I received was more then I anticipated. What a pleasurable experience for me! I'm hoping these comments are passed on to their superiors, Job well done! A happy customer! James Lane More

Everyone is helpful and friendly and I was able to pick up my car even though it was late which is a big convenience. And they had a loaner car for me. up my car even though it was late which is a big convenience. And they had a loaner car for me. More

Michael took care of all concerns with the vehicle and followed through on his promises to us regarding the purchase. Tony helped with scheduling the work needed in a very timely matter. followed through on his promises to us regarding the purchase. Tony helped with scheduling the work needed in a very timely matter. More

I actually look forward getting my car serviced. Truly nice experience with Lexus sales and service Dept. nice experience with Lexus sales and service Dept. More

Great experience and great customer service overall. The only issue I had was that my Sales Rep was not in even though we had set an appointment. I wish he would have called me to let me know that. However, only issue I had was that my Sales Rep was not in even though we had set an appointment. I wish he would have called me to let me know that. However, Eugene took care of me and was wonderful throughout the entire process. More

The Service Department experience is excellent when dealing with Mandeep in coordinating it and John delivering a loner car. These two gentlemen are the best I have worked with in almost 50 years of se dealing with Mandeep in coordinating it and John delivering a loner car. These two gentlemen are the best I have worked with in almost 50 years of servicing many cars at many dealers. They are a true asset to your company. Mandeep is the reason for my return! More

I did appreciate that the technician went out with me for my concerns and the service was done in a great timely fashion my concerns and the service was done in a great timely fashion More