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Woodfield Lexus

Schaumburg, IL

4.9
1,497 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,497 reviews

December 22, 2025

Always first class treatment! Quick and accurate service and always communicating in real time to let me know whats going on. More

by patrickcondron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Woodfield Lexus responded

Thank you! We really appreciate your feedback and are happy to hear you had such a great experience. Keeping you informed and providing top-level service is always our goal! Happy Holidays!

December 20, 2025

Came in for check on tire pressure. RIch was great and got me serviced and out in no time.. appreciated the quick response. More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Woodfield Lexus responded

Thank you! We’re happy to hear Rich provided quick and great service. We appreciate you choosing us and look forward to working with you again! Happy Holidays!

December 14, 2025

I had a great experience buying my new car. Gary Kogan was very attentive, professional, and made the entire process easy and stress-free. I truly appreciated the excellent customer service and More

by Marinagorod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kogan
Dec 17, 2025 -

Woodfield Lexus responded

Thank you for your wonderful feedback! We’re delighted to hear that Gary made your car-buying experience easy, stress-free, and enjoyable. We’ll be sure to pass along your kind words to him. We truly appreciate your business and look forward to serving you again!

December 12, 2025

My first time purchasing a new vehicle on my so I am sure I was a challenge. Overall, a good experience, The days of the final purchase was overwhelming with learning about the features and financing that i More

by aair09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert and Jerry. Managers
Dec 17, 2025 -

Woodfield Lexus responded

Thank you so much for your kind words! We’re honored to have been part of your car-buying journey, especially as this was your first purchase on your own. It’s wonderful to hear that Robert and our team continue to provide a friendly and helpful experience. We truly appreciate your loyalty and look forward to serving you again in the future!

December 11, 2025

Tied with the best experience with their Toyota dealership in Shaumburg when I bought my Prius. No haggling, fast paperwork and all in all in all superior service. As long as Dan is there, he's my More

by dewar-charm.5k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Woodfield Lexus responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that your experience at our Schaumburg Toyota and now with the Woodfield Lexus dealership was smooth and enjoyable. No-hassle buying and fast, efficient service are exactly what we aim for, and it’s great to know Dan made such a positive impression. We’ll be sure to share your compliments with him! As long as you’re with us, we’ve got your back — and Dan will be ready to help whenever you need anything. Enjoy your car, and thanks again for choosing us!

December 10, 2025

Very professional staff they are very friendly and very efficient. Great customer service. Appreciated the loaner car so I didn’t have to wait More

by Kkolimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Woodfield Lexus responded

Thank you for your kind words! We’re delighted to hear that our team’s friendliness, professionalism, and efficiency made your visit a great one. We’re also glad the loaner car helped make things more convenient for you. We truly appreciate your feedback and look forward to serving you again!

December 06, 2025

We had a great experience with our salesperson Jim but the whole team at Woodfield was awesome! More

by mgvolpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stark
Dec 09, 2025 -

Woodfield Lexus responded

We’re so excited to have you as part of our Lexus family and look forward to supporting you with all your Lexus needs for many years to come. Thank you again for choosing us! We hope you’re loving your new car and wish you many happy miles ahead!

November 28, 2025

I had an excellent experience with Dan! ! I had been looking for a specific pre certified car for months with several other dealerships. Once I found the car, Dan explained a deposit had b More

by Gregwilhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Woodfield Lexus responded

Thank you so much for your wonderful review! We are thrilled to hear that Dan was able to help you find the certified car you’d been searching for. He truly cares about keeping his customers informed, and we’re glad his quick follow-up made your purchase smooth and stress free. We are honored that you chose to work with Dan again, and we truly appreciate your recommendation and continued trust. Enjoy your new car, and please don’t hesitate to reach out if you need anything in the future!

November 25, 2025

Excellent service. Brought in my vehicle to have some work done on it and the team did a great job. I really like the service at this Lexus dealership. More

by olivram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Nov 26, 2025 -

Woodfield Lexus responded

Thank you so much for sharing your experience! We’re thrilled to hear that our team took great care of your vehicle and that you enjoyed the service at our Lexus dealership. Your support means a lot to us, and we look forward to welcoming you back whenever you need us. Safe driving! Happy Thanksgiving!

November 16, 2025

Brought in my vehicle for software updates and safety recall. Excellent service the moment you drive in the service area, process was smooth and i can say the same thing when dropping off the loaner and More

by Jretrinidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Woodfield Lexus responded

Thank you so much for sharing your experience with us! We are thrilled to hear that your software update and safety recall visit went smoothly from start to finish. Providing excellent service the moment you arrive and when you return to pick up your vehicle is exactly what we strive for every day. We truly appreciate your feedback and look forward to serving you again. If there’s anything more we can do for you, please don’t hesitate to reach out!