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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

October 18, 2021

Everyone is helpful and friendly and I was able to pick up my car even though it was late which is a big convenience. And they had a loaner car for me. More

by JoeD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. We truly appreciate your support!

October 14, 2021

Michael took care of all concerns with the vehicle and followed through on his promises to us regarding the purchase. Tony helped with scheduling the work needed in a very timely matter. More

by jrbender
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nesic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Woodfield Lexus responded

Happy to hear things worked out well! Thanks again for servicing with us and for sharing your thoughts.

October 13, 2021

I actually look forward getting my car serviced. Truly nice experience with Lexus sales and service Dept. More

by 1mtorres1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Oct 14, 2021 -

Woodfield Lexus responded

We enjoy working with you too! Thanks for sharing your thoughts. Your support is appreciated.

October 13, 2021

Great experience and great customer service overall. The only issue I had was that my Sales Rep was not in even though we had set an appointment. I wish he would have called me to let me know that. However, More

by evelyn.umfurer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your thoughts on your experience. We hope you are enjoying your new car and wish you many happy miles. We do apologize for the hiccup with Mike and are happy to hear Eugene took such good care of you!

October 12, 2021

The Service Department experience is excellent when dealing with Mandeep in coordinating it and John delivering a loner car. These two gentlemen are the best I have worked with in almost 50 years of se More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Transport person, Mandeep Mangat
Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Mandeep takes such good care of you! Thanks for sharing your thoughts. Your support is appreciated.

October 10, 2021

Tonya was exceptional. Did a great job from the moment Tonya was exceptional. Did a great job from the moment we walked in. Great customer service . More

by Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Tonya took such good care of you and will continue to do our best to assist you with your auto needs. Thanks for sharing. Your support is appreciated.

October 10, 2021

I did appreciate that the technician went out with me for my concerns and the service was done in a great timely fashion More

by karenk.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Woodfield Lexus responded

We do our best to accommodate our customers needs and appreciate you sharing your thoughts, Karen! Thanks again for servicing with us and we look forward to working with you in the future.

October 08, 2021

This is the first review that I looked forward to writing. My wife and I purchased a new 2021 Lexus GX 460 from Woodfield Lexus. Our Lexus was the first car we purchased from the Resnick Auto Group More

by mltinaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stone
Oct 08, 2021 -

Woodfield Lexus responded

It was our pleasure working with you and we look forward to working with you for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

October 07, 2021

Tonya and Helen have always treated me like family, with a smile on their faces and happy to help with respect for me and my car. More

by Bonce20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Oct 07, 2021 -

Woodfield Lexus responded

You are part of the Woodfield Lexus family! To most of us it is our home away from home. Thanks for sharing your thoughts! We appreciate your support.

October 02, 2021

Recommended for service - they will make it easier for you if you don’t have time More

by Xxyara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Oct 04, 2021 -

Woodfield Lexus responded

We do what we can to accommodate our customers! Thanks for your thoughts.

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