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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
March 23, 2022
I have a wonderful experience from start to finish! ! Robert, Mary, and Karen in the finance dept. they were all amazing!!!! ! Robert, Mary, and Karen in the finance dept. they were all amazing!!!! More
by Sscole78
March 22, 2022
Have been dealing with this dealership for many years . Happy with the staffs and services . Happy with the staffs and services . More
by georgemandy
March 15, 2022
WoodField Lexus is "The Best". I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted guidance!! More
by markrwilhelm
March 09, 2022
The worst service department. The managers always blame the customer when they are wrong. Management does not return customer calls. They take advantage mature adults, especial The managers always blame the customer when they are wrong. Management does not return customer calls. They take advantage mature adults, especially women. More
by Maria P
Employees Worked With
March 09, 2022
Great experience working with Woodfield Lexus. This dealership is run like a well-oiled machine! I love my Lexus. Thank you. This dealership is run like a well-oiled machine! I love my Lexus. Thank you. More
by dorrie.emmerich
March 08, 2022
Went in as planned to purchase our Leased car. Everything was fine. Was a little disappointed that they didn't even offer to see if we wanted a complimentary car wash. Just paid $30,000 for the ca Everything was fine. Was a little disappointed that they didn't even offer to see if we wanted a complimentary car wash. Just paid $30,000 for the car? I guess they were happy we just leased it for 4 years and they were done with us. This was our 4th leased car with them. More
by RUSsSR
Employees Worked With
March 07, 2022
It’s clean and everyone is very friendly. The waiting area is spacious and comfortable. The waiting area is spacious and comfortable. More
by curtain-diodes0v
Employees Worked With
February 28, 2022
Vic is a very attentive and helpful service advisor. I appreciate everything he does to help. I appreciate everything he does to help. More
by Steph.Perez
Employees Worked With
February 25, 2022
I love Issac and Victor at this location. They both make sure my father and I are well taken care of every visit since it bought my car. I plan to buy my dream truck at this location just bec They both make sure my father and I are well taken care of every visit since it bought my car. I plan to buy my dream truck at this location just because of them. More
by mary
