Woodfield Lexus

Friendly and clean. Worked on getting me a custom car and was always kept informed and up to date. Worked on getting me a custom car and was always kept informed and up to date. More

Friendly people, efficient and prompt service, comfortable waiting area. I was able to get an oil change on a moment's notice and they fit me in. comfortable waiting area. I was able to get an oil change on a moment's notice and they fit me in. More

Previously, I'd normally keep a car 10 years, & hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company hold hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company holding the same standards of quality & the same track record for low maintenance. My experience with Mustafa as a sales person was excellent from the start. Through 4 vehicles now, including test drives, follow up, vehicle information, negotiations, service, tech support, & even transferring to new, unfamiliar SUVs, Mustafa & all the staff at Woodfield Lexus have exceeded every expectation. Mustafa has continually kept my interests in mind as he's apprised me of new vehicles with more safety features, & even my exterior/interior color preferences. He's been enthusiastic & specific in the process, without the pressure that car salesman are stereotyped for, & I've experienced in the past. Thank you Mustafa, for being someone I can trust in buying or leasing a vehicle, & for the new SUV that I'm already enjoying driving very much! More

Clean and pleasant waiting area. Service technician was very informative and my work was completed very quickly. very informative and my work was completed very quickly. More

The experience was easy. Dan helped us find the perfect car for our needs. this is the second vehicle we purchased from them and would purchase agin. car for our needs. this is the second vehicle we purchased from them and would purchase agin. More

The 35K inspection ended with $820! I was expecting about $200. I need a new 2022 NX Hybrid now. $200. I need a new 2022 NX Hybrid now. More

Sales representative was so personable, didn't push us. Pat Enjoyed talking to him not about the car. Eugene followed up he process, also very nice and helpful. The gentleman who explaned the care w Pat Enjoyed talking to him not about the car. Eugene followed up he process, also very nice and helpful. The gentleman who explaned the care was so patient, and made sure we understood. A lot to go over. Thank god though we have that owners manual. Have already told friends to go to your dealership Thanks Trina Steinberg More

Great service and mechanical analysis. Would recommend all Lexus models. Can’t beat the service. all Lexus models. Can’t beat the service. More

I'm always suspicious of reviews that say "My sales rep, (Name Here), was great!" I always assume they're planted. But I had that exact experience here. My rep was Dan Rosen, and he WAS great, and the deale (Name Here), was great!" I always assume they're planted. But I had that exact experience here. My rep was Dan Rosen, and he WAS great, and the dealership clearly stood behind him dealing honestly. They stood by their quoted price on a custom-order car, dealt with me ethically at every point, never pressured me in any way, and accommodated my COVID-related safety protocols at closing time even to the point of walking the papers out to my car. It was a buying process as pleasant as I've ever had, and I couldn't ask for more. More