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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

July 22, 2022

I have owned my Lexus for eight years. All of the service and periodic maintenance on that vehicle has bee performed by the service department at Woodfield Lexus. I have had nothing but More

by al.musur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Woodfield Lexus responded

Thanks for your wonderful review! It is our pleasure to have you as our customer.

July 22, 2022

I have purchased multiple cars from this dealership in the last thirty years. They have always been extraordinary which is why I am a repeat customer. Woodfield Lexus makes buying a car a pleasant exper More

by LFMcKenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Woodfield Lexus responded

We are thrilled to have you as our loyal long time customer! Thanks for sharing your thoughts!

July 21, 2022

Dan made this so easy even in the midst of a crazy shortage of cars. He is straightforward, honest, friendly and attentive. Woodfield Lexus IS always a pleasure to work with for service or sales. More

by Liz Felt Wakeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Woodfield Lexus responded

We are thrilled to continue to work with you on your auto needs, Liz! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

July 06, 2022

I always appreciate your professionalism and courtesy. You are really customer focused and driven. Thank you. More

by donnaworix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Woodfield Lexus responded

We do our best! Thanks for sharing. We appreciate your support!

July 05, 2022

dan Rosen is fantastic. our experience with dan and wood field Lexus cannot be beat. highly recommend! More

by merlelevy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2022 -

Woodfield Lexus responded

Glad things went so well! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

June 26, 2022

Service Advisor Rich was very courteous and helpful. He also went to the parts department and got my key fob fixed. More

by Srmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated!

June 24, 2022

Josh Resnick is flat out the Best in the Business. I look at him as friend because the way that he makes me feel when I walk thru the door. His smile is as inviting as his open hand that welcomes you More

by Eric Schor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Resnick
Jun 28, 2022 -

Woodfield Lexus responded

We are thrilled to have you and your family as our loyal customers, Eric! We will continue to do our best to assist you with your auto needs. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

June 23, 2022

I got prompt and complete service and was kept informed of the whole problem and process. More

by Manjeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Woodfield Lexus responded

Happy to assist in your auto needs! Thanks for sharing, Manjeet!

June 22, 2022

Garri was great and a true professional! He made our purchasing experience really smooth. I really recommend him! More

by Nbatyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Woodfield Lexus responded

We are thrilled your experience went so well! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

June 22, 2022

The Service writer and Service team were awesome. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending. More

by quick_b
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Woodfield Lexus responded

We apologize for your experience in finance. Thank you for your feedback,this is not how we want our customers treated. Please email me at jjoern@resnickautogroup.com and I will make sure you are pleasantly taken care of and all your questions answered. Again, our apologies!!!

Jun 23, 2022 -

quick_b responded

I told the gentleman I spoke to that i wished to purchase another extended warranty for my 2014 Lexus with 55,000 miles on it. It is in perfect condition and maintained by your dealership. He said that wasn't an option. I mentioned a third party extended warranty and he said these are frowned upon. I know well and good that if I traded my vehicle in, it would be back on your lot and sold with an extended warranty within days. I do not wish to purchase another vehicle at this time and fully believed your dealership would assist with my request. Needless to say. I was disappointed.

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