Woodfield Lexus

I had a great experience with this dealership. I live in Michigan, have owned several Lexus vehicles and was about to give up on the "premium" Lexus brand based on past experiences with the dealers in my ar Michigan, have owned several Lexus vehicles and was about to give up on the "premium" Lexus brand based on past experiences with the dealers in my area. Woodfield made the purchase process smooth and painless. Terris was very professional throughout the process, responded to my emails quickly (even on his day off) and was very upfront about every aspect of my purchase. I would definitely recommend this dealership and I would purchase from Woodfield again. More

I was in earlier in the week to narrow down my search to a few vehicles, Terris was very patient and helpful. I returned later in the week with my husband to make a final decision and again Terris was great a few vehicles, Terris was very patient and helpful. I returned later in the week with my husband to make a final decision and again Terris was great. Very smooth transition, we choose to keep our 2001 RX300 for our daughter and trader in a 2000 VW Jetta. Everyone we encountered during the process was very patient, helpful and courteous. I am very happy with my Previously Loved - Certified Used 2010 RX350. Great experience!!! Thank you More

Our experience at Woodfield Lexus was PHENOMINAL. Randy Josefik was a pleasure to deal with. He was very patient and accommodating. He still calls to follow up and make sure everything is going well. I can Josefik was a pleasure to deal with. He was very patient and accommodating. He still calls to follow up and make sure everything is going well. I can easily HIGHLY recommend Randy to anyone looking for a new or used Lexus. More

I have purchased numerous cars from resnick group...was hoping to purchase one more! Never again!, The prices they gave me were ridiculous, I test drove a car and was not even able to drive it off the hoping to purchase one more! Never again!, The prices they gave me were ridiculous, I test drove a car and was not even able to drive it off the lot! Who would purchase a vehicle they only got to drive in the parking lot. So disappointed in the whole experience...and what a shame because their service department is great! And it is so close to my house. Looking for a dealer to give my business and loyalty to....don't know how they can turn down a costumer who has purchased 6 cars from them in the past. More

I found Mario to be extremely knowledgeable and friendly. He broke everything down in a very clear and succinct manner. All of our questions and concerns were answered thoroughly. I would highly recommend an He broke everything down in a very clear and succinct manner. All of our questions and concerns were answered thoroughly. I would highly recommend anyone looking for a Lexus vehicle to visit him. More

My husband and I went to Woodfield Lexus to look at a new RX350. We were introduced to Tod Ericsson who showed us a 2013 RX350 and we took a spin. Although it was a nice vehicle, we found it too small for ou RX350. We were introduced to Tod Ericsson who showed us a 2013 RX350 and we took a spin. Although it was a nice vehicle, we found it too small for our needs. Tod did an amazing thing that most salesman never do! He actually talked to us and asked us questions about our lifestyle and hobbies etc... Tod was extremely pleasant and conversational, which made the whole event the least stressful car buying experience either one of us have ever had. We ended up purchasing a certified preowned GX460, that fit our needs and our budget perfectly! Not only was Tod very pleasant, every single person from Robert, the used car manager, to Caryn in finance were just fantastic. Our fear of buying preowned was nullified by the included 3 year / 100,000 mile warranty that covers everything but normal wear items. We also were given new car rates! After the financing was complete, Alex the accessory expert, took a great deal of time going over how to use all the interior accessories! WOW! Most dealerships could care less if you even know how to turn on the headlights to drive home once they have your money. We will be buying our next vehicle there too! I have never done a review like this but felt these Lexus representatives really deserved recognition. We had no affiliation with this dealer and had never been here before. The price was a fair price for our trade as well as the vehicle we bought. We have had our vehicle a week and went on a 800 mile round trip and enjoyed the entire ride! Very comfortable, quiet, smooth riding SUV. Thank you, Tod and Woodfiled Lexus! More

We gave this dealership a very high rating due primarily to Terris Cooper. This young man was extremely professional, very thorough and incredibly knowledgable about the car. There was not one single questi to Terris Cooper. This young man was extremely professional, very thorough and incredibly knowledgable about the car. There was not one single question we asked him that he could not answer himself. He did not need to run to another employee to get an answer. We felt very comfortable working with him on our purchase, which was part of the Costco Members program and we felt we could trust Terris in giving us the Costco discount, in addition to extra offers if available. We will send our family members and friends to Terris when they are in the market for a Lexus. How fortunate this dealer is to have Terris as one of their sales reps. The dealership was spotless, very professional/classy looking and every person we interacted with during our purchase was friendly, knowledgable and very helpful. It made our car buying experience...a pleasure. How refreshing! More

Dave and Martin always do a great job as far as being honest with me, and keeping me updated on everything going on with my car. I recently took it there for new tires, and for a sensor to be replaced. honest with me, and keeping me updated on everything going on with my car. I recently took it there for new tires, and for a sensor to be replaced. I did not expect my warranty to cover the sensor, but they took the extra time out to make sure that it was covered. My car literally feels brand new with the new tires on there, it made all the difference. More

I have worked with Terri's for the past couple of years. I have bought 2 new Lexus cars from him and I wouldn't use anyone else. The customer service he has provided for me is above and beyond anythi years. I have bought 2 new Lexus cars from him and I wouldn't use anyone else. The customer service he has provided for me is above and beyond anything I have ever seen. He's so sweet and kind and helps me with whatever assistance I need help with for my car. He will come pick it up for any problem or service it's due for... leave a loner and then come back with my car completely fixed and looking brand new. Resnick Lexus is a great dealership and I will continue to purchase future cars from Terris Cooper. More

Terris was willing to listen to our needs and find us the car that we wanted. He was helpful and knowledgeable. He was able to help us choose a car that was right for us. I am very pleased with my purchas car that we wanted. He was helpful and knowledgeable. He was able to help us choose a car that was right for us. I am very pleased with my purchase. The process of buying a car can be very stressful. Terris was able to make this an enjoyable experience. His knowledge of the vehicle gave us confidence to purchase a used car. I would go back to Woodfield Lexus and Terris for my future car purchases. More