Woodfield Lexus

We have experienced most difficult visits with other dealerships, but consider Lexus Woodfield to be outstanding in all regards. We unhesitatingly recommend this superior dealership. dealerships, but consider Lexus Woodfield to be outstanding in all regards. We unhesitatingly recommend this superior dealership. More

Mark D. from Schaumburg Lexus searched for a used mini-van for us for over six months, sending me weekly updates and many different types of vehicles. He found we we really liked and was extremely a mini-van for us for over six months, sending me weekly updates and many different types of vehicles. He found we we really liked and was extremely accomodating in getting us in there to see it. Their price was very competitive, and we also found the finance department to be very informative and helped us get the best deal we could. I would highly reccomend Mark Demma and Woodfield Lexus to anyone looking for the right vehicle. More

Dan Rosen was excellent and professional from start to finish. Alex Flores provided additional quality support when showing the features of the vehicle. The finance manager took the anxiety of the purcha finish. Alex Flores provided additional quality support when showing the features of the vehicle. The finance manager took the anxiety of the purchase and also delivered quality service. More

Thank you to Josh Resnick and the amazing team at Woodfield Lexus for everything that you do! We have nothing but wonderful things to say about our experience. Mark Demma just dropped off my third Woodfield Lexus for everything that you do! We have nothing but wonderful things to say about our experience. Mark Demma just dropped off my third RX350 at our house yesterday. We didn't even have to go to the dealership! Talk about going above and beyond. Thank you, thank you, Mark! I have never had to take my Lexus in for service...someone fabulous named Scott picks it up from my house or office and takes it in for me. He gives me a loaner until I get my car back. We highly recommend Woodfield Lexus! They make buying or leasing a car so easy and it's such a pleasure to work with their amazing team. More

I am very pleased at the excellent way in which everything surrounding my purchase of a 2010 Lexus was handled. The salesman (Dan Rosen) gave me lots of appropriate information without being confus everything surrounding my purchase of a 2010 Lexus was handled. The salesman (Dan Rosen) gave me lots of appropriate information without being confusing. He was patient with my questions. And, most importantly to me, I never felt pressured. It was as though his approach was to help me decide I wanted to make the purchase, not trying to force the decision. And the others I dealt with -- Alex, the delivery specialist, and Yasmine, the finance person, were both excellent to deal with. Again, both explained every detail without giving me "too much" information. I simply cannot say enough about all three of those folks who represented the dealership in such excellent manners. I definitely would recommend Woodfield Lexus to my friends. More

I am always treated with courtesy. Service and repairs on my car are performed to high standards. The customer lounge is comfortable and provides nice refreshments while waiting. my car are performed to high standards. The customer lounge is comfortable and provides nice refreshments while waiting. More

We recently purchased a new Lexus at the Woodfield Lexus in Shaumburg, Il. Our sales consultant was Terris Cooper. Terris provided by far, the best car buying experience we have had to date. He was extremel in Shaumburg, Il. Our sales consultant was Terris Cooper. Terris provided by far, the best car buying experience we have had to date. He was extremely knowledgeable about the complexities of the car. He was able to explain everything to us in a calm and understandable fashion. He was friendly and more interested in helping us than pushing a sale. We highly recommend this dealership and, in particular, Terris Cooper. More

This is my third leased car from Woodfield Lexus. Jacques has been my salesperson through each lease and does an excellent job for the customer. Alex was the Delivery Specialist who walked me throu Jacques has been my salesperson through each lease and does an excellent job for the customer. Alex was the Delivery Specialist who walked me through the features on the SUV. He identified the new features and review the operation of car very well. Caryn did an excellent job of working through the paper work that needed to be done. Besides being treated very well by the sales side of the dealership, I have had outstanding service led by Dave Therman with whom I have dealt over 6 years with two different SUV's and now beginning another 3 years. The service provided by Woodfield Lexus is the major reason that I have returned to lease another SUV for the third time. Because of the way that you are treated and service provided by the people in the dealership, Woodfield Lexus is a very good place to do business. More

While both Dan and Yasmine were top notch, Alex was incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. H incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. He understood that we had past experience with such matters and, without shortchanging our learning curve, guided us through the process with humor and respect (we're old and not quite as savvy as younger people may be with technology). He has a very good demeanor and will go far. More

Terris was very helpful and friendly during the entire sales process. He even made himself available to answer any questions after hours, great customer service. sales process. He even made himself available to answer any questions after hours, great customer service. More