Woodfield Lexus

Car Purchase What a great place to purchase a auto. The sales, service consultant, delivery manager and finance staff are friendly and knowledgeable of their prod What a great place to purchase a auto. The sales, service consultant, delivery manager and finance staff are friendly and knowledgeable of their product. The whole team is very efficient also, More

Friendly and Professional I live in Tennessee and I was online looking at a SUV that was on their website. I spoke with Randy Joseifik over the phone and we agrred upon a pri I live in Tennessee and I was online looking at a SUV that was on their website. I spoke with Randy Joseifik over the phone and we agrred upon a price, provided the SUV met my expectations. He picked me up at the Airport and there were no surprises when I got to the Dealership. The 2011 Lexus RX350 was in immaculate condition as Randy had promised. Randy had David Gustafson spend time going over the vehicle to make sure I knew how everthing woked and was completely satisfied. David was very knowledgeable and a pleasure to work with as well. The entire Sales team made purchasing an automobile a pleasant experience. This Dealership set the bar very high. I definitely would recommend them to anyone looking for a Lexus. My wife said after dealing with Lexus of Knoxville and Toyota of Bristol (both disappointing) it's to know that "Southern hospitality" exist at Woodfield Lexus!!! Thanks Randy for being a man of your word!!. More

Easiest car purchase ever! I contacted several dealers to find a Lexus and negotiate terms of my upcoming lease. After contacting Terris Cooper in sales, I told him on the phon I contacted several dealers to find a Lexus and negotiate terms of my upcoming lease. After contacting Terris Cooper in sales, I told him on the phone our goals and he simply said "no problem". You may think the day you arrive at the store to pick up the vehicle would bring a pricing surprise, but I am pleased to say it was as stress free as possible when picking up the vehicle. Terris had us work with the delivery manager who explained the options of the vehicle, he was a pleasure to meet and answered all our questions. As a sales professional myself who trains sales teams to sell in corporate America, I highly recommend this dealership if you want a quality product and buying experience. More

Amazing service and Extremely Firendly Best car buying experience I have ever had! extremely friendly and inviting. They make buys a car enjoyable and as smooth as possible. Far better expe Best car buying experience I have ever had! extremely friendly and inviting. They make buys a car enjoyable and as smooth as possible. Far better experience than any other dealership I went to. More

Service is always great I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I keep recommending and coming back to Woodfield Lexus. Thumbs up More

Service Pleasant service experience. Paul provided information to get the service that was required. I highly recommend the service staff! Everything was don Pleasant service experience. Paul provided information to get the service that was required. I highly recommend the service staff! Everything was done on time and met my expectations. More

Outstanding experience On our first visit, Randy Josefik told us he'd give us a car buying experience better than any we'd ever had - and amazingly, he accomplished more tha On our first visit, Randy Josefik told us he'd give us a car buying experience better than any we'd ever had - and amazingly, he accomplished more than that. I bought my first car 50 years ago (dating myself), and this was absolutely the best experience I've ever had with a salesperson and dealership. He was honest, true to his word, gave us a great deal, and went FAR beyond what I've come to expect from a salesman and dealership. I doubt that I'll ever buy a car from anyone else... I only wish I'd gone there years ago. More

work done on my car They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in th They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in the same spot near the lights. They said that the warranty does not cover this problem so I would have to pay for the repairs. They have no idea how this could happen. More

Prompt, high quality service Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will be well-cared for. More

16 years of excellence I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direct I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direction with honesty and integrity. I trust him implicitly. Sometimes you may pay a bit more for service at the dealer as opposed to an independent repair shop, but the peace of mind of knowing that Woodfield stands behind their work is well worth the extra cost. More