Woodfield Lexus

Outstanding experience On our first visit, Randy Josefik told us he'd give us a car buying experience better than any we'd ever had - and amazingly, he accomplished more tha On our first visit, Randy Josefik told us he'd give us a car buying experience better than any we'd ever had - and amazingly, he accomplished more than that. I bought my first car 50 years ago (dating myself), and this was absolutely the best experience I've ever had with a salesperson and dealership. He was honest, true to his word, gave us a great deal, and went FAR beyond what I've come to expect from a salesman and dealership. I doubt that I'll ever buy a car from anyone else... I only wish I'd gone there years ago. More

work done on my car They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in th They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in the same spot near the lights. They said that the warranty does not cover this problem so I would have to pay for the repairs. They have no idea how this could happen. More

Prompt, high quality service Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will be well-cared for. More

16 years of excellence I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direct I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direction with honesty and integrity. I trust him implicitly. Sometimes you may pay a bit more for service at the dealer as opposed to an independent repair shop, but the peace of mind of knowing that Woodfield stands behind their work is well worth the extra cost. More

Very positive buying experience We recently purchased a new RX 350 Sport trading in our 2008 Lexus RX 400h. We drove that car for 7 years and never had a breakdown. We took it in f We recently purchased a new RX 350 Sport trading in our 2008 Lexus RX 400h. We drove that car for 7 years and never had a breakdown. We took it in for routine service to Woodfield Lexus and had a great experience each time. As a result, we went back to Woodfield Lexus to purchase another one. We loved our hybrid, but decided to go with a Sport because of its looks. The experience at the dealership was very positive. They made the buying experience smooth. Financing went well also. I've been buying cars for 40 years and I would rate Woodfiled Lexus very highly. More

Matt was a great rep, good service, quick, excellent. Matt the rep that signed me in was great, very friendly and explained the service. The waiting area was the best, complimentary food and drinks, wifi Matt the rep that signed me in was great, very friendly and explained the service. The waiting area was the best, complimentary food and drinks, wifi,TV etc. Well done. All my service will be done at Woodfield Lexus. The actual service was about an hour long and completed before I thought it would be done. They washed the car and it looked great. It couldn't have been better. Paul Wride More

Painless Scheduled maintenance I have recently switched all of my local Lexus service to Woodfield. Excellt customer care, flexible scheduling, friendly and knowlwgqe service coordi I have recently switched all of my local Lexus service to Woodfield. Excellt customer care, flexible scheduling, friendly and knowlwgqe service coordinators. A much better experience compared to my ex north suburban Lexus dealer. More

Excellent once again For the second time in less than a year we decided we needed a car, both times we have gone to Woodfield Lexus. After a great experience the first tim For the second time in less than a year we decided we needed a car, both times we have gone to Woodfield Lexus. After a great experience the first time, I made sure to find Terris Cooper who was our sales associate the first time around. Once again the experience was excellent. We were treated very well, very fairly and were taken care of in a professional and efficient manner. We love both of our Lexus vehicles and we highly recommend both Woodfield Lexus and Terris Cooper to anyone looking to buy a car. More

Service I have used this facility for over 15 years. Once I found Dave Therman there, I won't go anywhere else. He is friendly, professional, honest, and ac I have used this facility for over 15 years. Once I found Dave Therman there, I won't go anywhere else. He is friendly, professional, honest, and accommodating. If you don't need something done, he doesn't "PUSH or BULLY" you into it, but explains what could possibly happen and what to watch for. It's quite a drive for me with another Lexus dealer closer, but I will go where Dave Therman goes! Thanks Dave!! More

Always accomodating My new go to guy is Paul Crossman. He makes the service visit so easy. I don't feel pressured to have more done with the car then is affordable for me My new go to guy is Paul Crossman. He makes the service visit so easy. I don't feel pressured to have more done with the car then is affordable for me and yet he is very clear on what needs to be done and the timeline that should be met in order for my car to function the way I expect it to. He also takes care of my husband's car. Recently he was so kind to send someone out quickly to replace the battery in his car as illness prevented him from having his car serviced. It gave my husband peace of mind knowing that he could start his car if necessary. I would highly recommend Paul to anyone having service done at Woodfield Lexus. More