Woodfield Lexus

Car-buying experience My wife and I recently purchased a vehicle from Woodfield of Lexus. We went to the dealership to look specifically at a used car that was on the lot. My wife and I recently purchased a vehicle from Woodfield of Lexus. We went to the dealership to look specifically at a used car that was on the lot. We did not have a reservation or scheduled test-drive. We were warmly greeted by Eugene Merlin. We told him of the car we had come to view. He promptly brought the car around for us to test drive. He explained all the safety features as well as the amenities to both my wife and I, separately, as we were not in the car together for the initial explanation of features. Additionally, this was not a Lexus branded vehicle. Eugene was still able to explain the vast majority of capabilities, which we appreciated. When it came time for a deal, I really felt like Eugene wanted to make the deal happen and was willing to allow me to stick with a price I was comfortable paying. He went back and forth with his sales manager, as I stayed firm at my price. I had done a lot of research on the model and was relatively confident in the fair market value and I was firm in my price. Eugene was able to get me the price I was willing to pay. At no time did I feel pressured to increase my bid, or reconsider my pricing logic. The dealerships is very inviting and the staff are overall very friendly. More

Buying a SUV I had a very positive expereience in purchasing my new Lexus RX450h SUV. The sales and support team was knowledgeable and curtious. I will recommend I had a very positive expereience in purchasing my new Lexus RX450h SUV. The sales and support team was knowledgeable and curtious. I will recommend this dealership to my friends. More

Another great experience at this dealership We have purchased many Lexus from Woodfield Lexus. However it was out first experience with Mark Demma. Mark was very professional and easy to work wi We have purchased many Lexus from Woodfield Lexus. However it was out first experience with Mark Demma. Mark was very professional and easy to work with. Offered an advise when we needed, and answered all the questions. Yasmine made the financing part of the process quick and easy as well. Overall we had a great experience once again at Woodfield Lexus. More

An Excellent Internet, Certified Lexus Experience This was my first experience at buying a car I saw on the Internet. After limiting the choices to exactly the certified Lexus I wanted, I found it at This was my first experience at buying a car I saw on the Internet. After limiting the choices to exactly the certified Lexus I wanted, I found it at Woodfield Lexus in Schaumburg, Illinois, approximately 530 miles from my home. I couldn't be more pleased with the results. Eugene Merlin was professional, respectful of my time and helpful both during and after the transaction. He even gave me great advice as to how to move efficiently through the toll boths around Chicago. Overall, I believe he should be considered "Certified Lexus Sales Consultant" More

Dan was great! This was so easy and quick. I really enjoyed working with Dan and Caryn. I really just came in for a test drive and before you knew it I was driving o This was so easy and quick. I really enjoyed working with Dan and Caryn. I really just came in for a test drive and before you knew it I was driving off with a brand new RX 350. Owned my last one since 2005. Just love it, great gas milage with great comfort. Thanks Lexus! More

Woodfield Lexus has the BEST customer service! We have leased many Lexus and Toyota's from Woodfield Lexus. Dan Rosen was very knowledgeable and answered every question we had. We look forward to w We have leased many Lexus and Toyota's from Woodfield Lexus. Dan Rosen was very knowledgeable and answered every question we had. We look forward to working with him again. This was our first time working with Yasmine Azam in finance and she was extremely efficient and a pleasure to work with. Over the years my family has recommended Woodfield Lexus to all our friends. When dealing with Josh Resnick we have always found him to be sincere, honest and extremely personable. Josh runs the best dealership we have ever worked with. We are lifetime Woodfield Lexus customers! JZ More

What an easy process After looking for a particular Lexus Dan Rosen was able to find me the vehicle I was looking for in less than a month. Thinking about buying a car can After looking for a particular Lexus Dan Rosen was able to find me the vehicle I was looking for in less than a month. Thinking about buying a car can be a daunting idea. From start to finish buying at Woodfield Lexus through Dan Rosen was nothing but flawless. He was not pushy about the process and made us feel very comfortable with all our decisions. Dan was polite, knowledgeable, and professional. I know that I will use Dan with any future purchases as well as refer him to family and friends. More

Great Staff! Very helpful and knowledgeable! Mark Demma was our salesman and he was so very nice and helpful. Also Greg Clark was very kind. Only complaint was the loooong wait for paperwork to b Mark Demma was our salesman and he was so very nice and helpful. Also Greg Clark was very kind. Only complaint was the loooong wait for paperwork to be done. Not Marks fault!!! Otherwise great experience. More

SATISFIED I CAME WITHOUT AN APPOINTMENT AND WAS TAKEN CARE OF LIKE I HAD ONE! FRED AND SEAN HAVE GIVEN ME THE BEST SERVICE SINCE I CAME HERE TEN YEARS AGO. I CAME WITHOUT AN APPOINTMENT AND WAS TAKEN CARE OF LIKE I HAD ONE! FRED AND SEAN HAVE GIVEN ME THE BEST SERVICE SINCE I CAME HERE TEN YEARS AGO. More