Woodfield Lexus

Awesome Experience I purchased a used Lexus ES350. Smooth and quite ride. Dan was very courteous, patient, and helpful. The staff was friendly and polite. I have fallen I purchased a used Lexus ES350. Smooth and quite ride. Dan was very courteous, patient, and helpful. The staff was friendly and polite. I have fallen in love with Lexus. When I upgrade I will be returning to this location. More

A Very Pleasant Car Shopping Experience We found Mr. Junco very professional in our dealings with him. He was very courteous and well informed, able to answer all our questions concerning t We found Mr. Junco very professional in our dealings with him. He was very courteous and well informed, able to answer all our questions concerning the vehicle we were interested in leasing. He was not high pressured but was able to highlight the vehicle advantages and the leasing contract nuances. Shopping at other vehicle brand stores, as we did, we found he was the most pleasant and easiest to deal with. Meeting with Lane Gibson was also pleasant. He seemed confident in recommending our vehicle choice, again not resorting to a pressure "take or leave it deal right now." Jerry Oslance was most courteous and he seemed very professional, even in the way he was dressed, suit with a white shirt. More

Best car buying experience We purchased a used car a few days ago from Eugune Merlin. From the first introduction in the parking lot, to the final handshake, this experience wa We purchased a used car a few days ago from Eugune Merlin. From the first introduction in the parking lot, to the final handshake, this experience was just AWESOME!!!!! Eugene was very professional, well educated on the type of car we were interested in purchasing and a no pressure salesman. Then continuing on with the awesome experience, we met with Caryn Szoldatitis in the finance department. Caryn was also very professional even when there were computer system issues, which made our finalizing the deal a little more lengthy but we laughed our way through it. We would highly recommend this dealership to anyone interested in buying a car. The experience was such a change from the norm and very much unexpected. It is the first dealership where we felt welcomed and comfortable. More

Great Car Buying Experience My husband and I recently purchased a car from this dealership. Eugene worked with us to get us the car we wanted for the price we wanted. He spent a My husband and I recently purchased a car from this dealership. Eugene worked with us to get us the car we wanted for the price we wanted. He spent a lot of time and was very patient! Everyone was very friendly and willing to work with us to make this a great car buying experience! More

Ready to make a deal I knew what I wanted and they got me in the car I was looking for and it was a great experience. I think that the salesperson worked with me to get th I knew what I wanted and they got me in the car I was looking for and it was a great experience. I think that the salesperson worked with me to get the deal done and finance made it happen. More

Best car buying experience I've had I live in Grand Rapids MI. The local dealer was not very flexible in price and was very high pressure to buy. Found Woodfield through the Internet. C I live in Grand Rapids MI. The local dealer was not very flexible in price and was very high pressure to buy. Found Woodfield through the Internet. Contacted them and negotiated a very good price on the car. They had everything done and ready for us when we arrived. Was very smooth and easy. The best car buying experience I have ever had. More

Woodfield Lexus Excellent!! Too the point with quick responses from the entire team at wood field Lexus; just like family!! Very impressed by the overall care and su Excellent!! Too the point with quick responses from the entire team at wood field Lexus; just like family!! Very impressed by the overall care and support received by the entire staff reguarding my buying experience. More

Great car, better experience! I recently leased a new Lexus from this location, and the only thing better than my low monthly payments was the excellent customer service we receive I recently leased a new Lexus from this location, and the only thing better than my low monthly payments was the excellent customer service we received from beginning to end. Our associate was Mark D. , and he was nothing but helpful and kind! Will definitely refer any friends and family over here. More

New Car Experience - GS350 I don't like buying new cars, but my experience of working with Dan Rosen at Woodfield Lexus was one of my best car buying experiences. Dan was very I don't like buying new cars, but my experience of working with Dan Rosen at Woodfield Lexus was one of my best car buying experiences. Dan was very patient and helpful when we ordered the car, and kept me up to date for when the car would be delivered. Picking up the car was quick and easy - both Dan and Yazmin Azam were very helpful in explaining the additional packages and extended warranties available. Finally, Dave Gustafson spent the time to make sure that I understood and was able to use all the features on my new GS350. Any questions or issues we had with the car after delivery were resolved by both Dan Rosen and Josh Resnick to our satisfaction. I would definitely recommend working with Dan Rosen at Woodfield Lexus. More

Great service, good value We purchased a pre-owned Lexus IS250 from Eugene Merlin this weekend. He was professional and easy to work with, and offered sound advice as he sough We purchased a pre-owned Lexus IS250 from Eugene Merlin this weekend. He was professional and easy to work with, and offered sound advice as he sought to help us a select a vehicle for our family. What impressed us about Eugene was his no-pressure approach, unlike so many other 'car salesmen'. As a result, we will return to Woodfield Lexus when we next need a reliable vehicle for our family, and we'll ask for Eugene. Thank you for the positive experience. We'd recommend Eugene and the dealership to anyone! More