Woodfield Lexus

Purchase of a new Lexus This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus custome This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus customer experience begins with the test drive and then on to the negotiation. I would recommend Dan and the entire Woodfield Lexus team without reservation. More

Awesome My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and email several times to answer multiple questions I had to avoid me having to drive to Schaumburg and ask in person. Once I arrived at the dealership (which was very busy), Dan was extremely helpful, not at all pushy, very nice, respectful, and professional, and quick to help me. The process was very quick, smooth, and organized. David Gustafson was great too - very knowledgeable about my new vehicle (Lexus IS 250 sport) and explained things quickly and in a very understandable way, as this is my first Lexus. Both Dan and David have been more than willing to answer residual questions I had even after I was home several days after owning my car. Very happy with them and I love my car! These guys know what they are doing! More

Great friendly dealership Always a pleasure to deal with. Josh Resnick always makes car deals a pleasure. Dan Rosen was terrific. He explained everything and I love the co Always a pleasure to deal with. Josh Resnick always makes car deals a pleasure. Dan Rosen was terrific. He explained everything and I love the color outside and especially inside. Thanks guys. Bobby Gottlieb More

Dan The Man! My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both liked and it happened to be at this dealership. We test drove the car and loved it. Unfortunately, it was rear wheel drive and that was a deal breaker for us. That's when Dan asked what we thought of another Lexus LS L on the lot. It was more that what we wanted to pay but Dan worked his magic. Dan was able to get us a much nicer vehicle with an affordable monthly payment. We couldn't be more happy with our decision. Thank you Dan, Robert, and David for your excellent service and willingness to help. More

Black Friday Service I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car Da I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car David called me into his office and took care of my service needs, which turned out to be more than just the oil change I came in for but they were all things that I also had on my list to eventually do. The nice thing was they were also included in the Black Friday special. Bottom line I was happy with the service and with David's handling of me. More

Service AFS light was flashing on my 2005 Lexus RC330. I googled the issue so knew it was sensor on rear suspension and it was an expensive part. Advisor an AFS light was flashing on my 2005 Lexus RC330. I googled the issue so knew it was sensor on rear suspension and it was an expensive part. Advisor and tech troubleshooted the need for additional costs for me. I was out of there in 40 minutes with the cost of what I expected. More

LEXUS Dealership Service for Oil change & new front brakes It was good - but I discovered that despite providing all the oil - I was still charged $15 for oil! I think it was in error - but still - not pleased It was good - but I discovered that despite providing all the oil - I was still charged $15 for oil! I think it was in error - but still - not pleased with that More

Personalized Service Gerson delivers accurate explanation of the action plan and pays attention to details. He is personable and treat each customer with respect. It's go Gerson delivers accurate explanation of the action plan and pays attention to details. He is personable and treat each customer with respect. It's good to return to lexus woodfield for service when Gerson is around. More

Purchased a Used Car On 11/18/2015 I called the dealership and discussed a used car shown online with Mark Demma. Mark was to the point, professional and very gregarious. On 11/18/2015 I called the dealership and discussed a used car shown online with Mark Demma. Mark was to the point, professional and very gregarious. This pleasant experience led to me visiting the dealership with my wife. The car was ready for us out front before we got there. There extensive selection was beautiful and the car we saw was a gem. It was priced competitively before we even came in and the process was outstanding. We worked with Mark Demma as our sales consultant; we were provided excellent maintenance and inspection information by Rob, and the General Manager Greg Clark, with over 20 years of experience, was extremely pleasant to do business with. His outstanding attitude and wonderful demeanor made me feel rest assured that this transaction was being done professionally and on good terms. I now have a new sales team to see in Chicago and this was my 4th car in the last years and by far the best experience. More