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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
October 19, 2015
Great service center and sales department. Have been using Woodfield Lexus service center since we moved here four years ago and have always had a great experience, they also have a great waiti Have been using Woodfield Lexus service center since we moved here four years ago and have always had a great experience, they also have a great waiting area. Just recently traded in our old Lexus and got a new one. We worked with Mark Demma, he was knowledgable, friendly and didn't pressure us into a sale. Was a very relaxing and easy process. Will defintley be going back for future purchases and recommending friends and family in need of a vehicle. More
by DominiK
Employees Worked With
October 17, 2015
15,000 Mile service We have been customers for many years and have always received excellent pricing and service. No other dealership with which I have dealt over 50 year We have been customers for many years and have always received excellent pricing and service. No other dealership with which I have dealt over 50 years of car-buying shows such concern for customers. More
by pamelslexus
Employees Worked With
Tonya Plutz
October 15, 2015
Recent first time visit. I have been a Lexus owner for quite some time, but a recent first time visit to Woodfield Lexus for service and a diagnostic on future service needs w I have been a Lexus owner for quite some time, but a recent first time visit to Woodfield Lexus for service and a diagnostic on future service needs will keep me coming back as a loyal customer. My consultant, Sean Horvath, was outstanding and I look forward to an on-going partnership with him. Thank you for the extraordinary experience, you have earned a loyal, repeat customer. Sincerely, Mike Smith More
by Michael Smith
Employees Worked With
Sean Horvath
October 15, 2015
Great experience! Stratight talk! No pushy sales tactics!! We purchased new RX350 in Oct 2015. We had an excellent experience at Woodfield Lexus. We shopped first at Truecar, got a call within 1/2 day from Mar We purchased new RX350 in Oct 2015. We had an excellent experience at Woodfield Lexus. We shopped first at Truecar, got a call within 1/2 day from Mark Demma. He was very courteous, professional and never pushy or trying to sell. We looked at used 2014 and new 2015. My wife did not like the 2014 due to miles and signs of usage. Given the change in model year, Mark was able to give us an "Exceptional" deal on new RX350. He was clear - "Give me a chance to earn your business". And he sure did beat any other dealership around - not just by price of new car but also for the trade-in. If I were in market for a Lexus - I would not buy one without talking to Mark Demma. More
by Singh
Employees Worked With
October 13, 2015
Car-buying experience My wife and I recently purchased a vehicle from Woodfield of Lexus. We went to the dealership to look specifically at a used car that was on the lot. My wife and I recently purchased a vehicle from Woodfield of Lexus. We went to the dealership to look specifically at a used car that was on the lot. We did not have a reservation or scheduled test-drive. We were warmly greeted by Eugene Merlin. We told him of the car we had come to view. He promptly brought the car around for us to test drive. He explained all the safety features as well as the amenities to both my wife and I, separately, as we were not in the car together for the initial explanation of features. Additionally, this was not a Lexus branded vehicle. Eugene was still able to explain the vast majority of capabilities, which we appreciated. When it came time for a deal, I really felt like Eugene wanted to make the deal happen and was willing to allow me to stick with a price I was comfortable paying. He went back and forth with his sales manager, as I stayed firm at my price. I had done a lot of research on the model and was relatively confident in the fair market value and I was firm in my price. Eugene was able to get me the price I was willing to pay. At no time did I feel pressured to increase my bid, or reconsider my pricing logic. The dealerships is very inviting and the staff are overall very friendly. More
by rtzell
Employees Worked With
October 12, 2015
Buying a SUV I had a very positive expereience in purchasing my new Lexus RX450h SUV. The sales and support team was knowledgeable and curtious. I will recommend I had a very positive expereience in purchasing my new Lexus RX450h SUV. The sales and support team was knowledgeable and curtious. I will recommend this dealership to my friends. More
by Al Lexus
Employees Worked With
My Sales Exec is not on your list.
October 10, 2015
Another great experience at this dealership We have purchased many Lexus from Woodfield Lexus. However it was out first experience with Mark Demma. Mark was very professional and easy to work wi We have purchased many Lexus from Woodfield Lexus. However it was out first experience with Mark Demma. Mark was very professional and easy to work with. Offered an advise when we needed, and answered all the questions. Yasmine made the financing part of the process quick and easy as well. Overall we had a great experience once again at Woodfield Lexus. More
by DYN
October 08, 2015
An Excellent Internet, Certified Lexus Experience This was my first experience at buying a car I saw on the Internet. After limiting the choices to exactly the certified Lexus I wanted, I found it at This was my first experience at buying a car I saw on the Internet. After limiting the choices to exactly the certified Lexus I wanted, I found it at Woodfield Lexus in Schaumburg, Illinois, approximately 530 miles from my home. I couldn't be more pleased with the results. Eugene Merlin was professional, respectful of my time and helpful both during and after the transaction. He even gave me great advice as to how to move efficiently through the toll boths around Chicago. Overall, I believe he should be considered "Certified Lexus Sales Consultant" More
by msnauser
October 05, 2015
Dan was great! This was so easy and quick. I really enjoyed working with Dan and Caryn. I really just came in for a test drive and before you knew it I was driving o This was so easy and quick. I really enjoyed working with Dan and Caryn. I really just came in for a test drive and before you knew it I was driving off with a brand new RX 350. Owned my last one since 2005. Just love it, great gas milage with great comfort. Thanks Lexus! More
by Happy
October 04, 2015
What an easy process After looking for a particular Lexus Dan Rosen was able to find me the vehicle I was looking for in less than a month. Thinking about buying a car can After looking for a particular Lexus Dan Rosen was able to find me the vehicle I was looking for in less than a month. Thinking about buying a car can be a daunting idea. From start to finish buying at Woodfield Lexus through Dan Rosen was nothing but flawless. He was not pushy about the process and made us feel very comfortable with all our decisions. Dan was polite, knowledgeable, and professional. I know that I will use Dan with any future purchases as well as refer him to family and friends. More
by Kclarke
