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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
November 02, 2015
Great Car Leasing/Buying Experience We just leased our first Lexus and are very happy with the service and experience. Dan Rosen provided us with excellent service and responsiveness th We just leased our first Lexus and are very happy with the service and experience. Dan Rosen provided us with excellent service and responsiveness throughout the entire process. He also made the entire process go very quickly and helped us minimize our time at the dealership which we greatly appreciate. More
by Lexuslover
Employees Worked With
November 02, 2015
Outstanding costumer service Got in and out in 80 minutes with a new car,second time boght car in two months. Impressive costumer service. Everyone was nice and professi Got in and out in 80 minutes with a new car,second time boght car in two months. Impressive costumer service. Everyone was nice and professional. Will be back again! More
by Made in Serbia 2014
November 02, 2015
WOODFIELD LEXUS IS A DOUBLE-SCOOP OF JOY! I bought my first Lexus Pre-owned in 2006 -- over the phone while at work! It was sitting on the lot waiting for me when I got off work. Nine years I bought my first Lexus Pre-owned in 2006 -- over the phone while at work! It was sitting on the lot waiting for me when I got off work. Nine years later I called in again and spoke with Dan this time. He did everything in his power to work with me and get me what I wanted, at the price I wanted to pay! Personally, Dan is a very warm and accommodating person and that made it even easier for me to work with him. I would tell anyone to go to Woodfield Lexus (and I have!) and ask for Dan -- he'll find a way to make it work! More
by LuvMyLexy
November 01, 2015
slow leak on left rear tire Tonya was very helpful in suggesting a fix for the problem. confirmed by technician. problem resolved in 35 minutes. received recommendations on other Tonya was very helpful in suggesting a fix for the problem. confirmed by technician. problem resolved in 35 minutes. received recommendations on other potential service issues. More
by butkus50
Employees Worked With
Tonya Plutz
October 31, 2015
Great Service I went in for an oil change. We were served from the time we drove into the service bay. I had to give them the vehicle information, since this was t I went in for an oil change. We were served from the time we drove into the service bay. I had to give them the vehicle information, since this was the first time the vehicle was in for service. Turns out it was a "free" oil change since the first time we were in for service. They promptly took the car in and got the work done!! I would go back for future work on my vehicle. More
by Lexus Lady
Employees Worked With
Tonya Plutz
October 29, 2015
Pick-up of your car for service at your home is outstanding! Service was performed efficiently and everything was communicated via telephone upon completion. Service called prior to picking up car and when leavi Service was performed efficiently and everything was communicated via telephone upon completion. Service called prior to picking up car and when leaving the dealership to drop off the car. Great service. More
by DanDan
Employees Worked With
Mete Oner
October 29, 2015
Everyone was very pleasant!! I gave Woodfield Lexus a excellent rating because everyone there was extremely nice. From the salesman Dan, to the finance lady, Yasmine. The facility I gave Woodfield Lexus a excellent rating because everyone there was extremely nice. From the salesman Dan, to the finance lady, Yasmine. The facility was really nice, very important to me and they had complimentary snacks and drinks, very classy!! Who wouldn't give this place an great review!! Keep up the great work Woodfield Lexus!! More
by IEASHA6
October 24, 2015
A Bazillion Stars Is More Like It! Tonya Winkelman-Plutz EXCEEDS the Gold Standard as a Lexus Customer Care/Service Specialist - she is in a class of her own. Tonya is highly intelligen Tonya Winkelman-Plutz EXCEEDS the Gold Standard as a Lexus Customer Care/Service Specialist - she is in a class of her own. Tonya is highly intelligent, experienced, integrity-driven and sincerely cares about doing her very best each & every time; she succeeds - with flying colors. She and the Outstanding Service Department are Tributes to Woodfield Lexus! If we could, we'd give this review many, many more stars than just 5:) Thanks, Woodfield Lexus! Tonya and your Expert Service Department are #1! Sincerely, Bernie and Karin Tarte More
by Bernie & Karin
Employees Worked With
Tonya Plutz
October 22, 2015
Wonderful and enjoyable It was a very pleasant and easy experience. George Tamasso was a joy. Very easy going and understanding of my wants in a vehicle. Not pushy and just a It was a very pleasant and easy experience. George Tamasso was a joy. Very easy going and understanding of my wants in a vehicle. Not pushy and just a great time. I would but here again! Caryn in finance was super friendly and not pushy as well. A great experience when this could have been dreadful. A fast and friendly moment in finance and very helpful in explaining everything. Nice lady! More
by DanaRod23
October 20, 2015
Standard Maintance Nobody like to bring car in for repair, but this dealership makes it as painless as possible. If funds are tight they will tell you maybe able to hol Nobody like to bring car in for repair, but this dealership makes it as painless as possible. If funds are tight they will tell you maybe able to hold off for a bit, but repair is needed by X. More
by VitoSpad1
Employees Worked With
Sean Horvath
