Woodfield Lexus
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Best employees best service best cars Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to pu Every employee I set with was so professional and nice. They all took the time to answer any questions we had and the whole process from looking to purchasing was under 2 hrs. Never will I buy another car anywhere else. More
Everything was top notch The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refreshe The people were great. The facilities were fabulous and most of all everything was so easy! They taught me how to use the car and will give a refresher tutorial when I need one. More
Purchase of a new Lexus This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus custome This was the quickest new car negotiation I ever experienced. Dan Rosen was professional, knowledgeable, and absolutely courteous. The Lexus customer experience begins with the test drive and then on to the negotiation. I would recommend Dan and the entire Woodfield Lexus team without reservation. More
Awesome My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and My experience with this dealership was the best I've ever had with any dealership. Coming from Rockford, Dan Rosen communicated with me by phone and email several times to answer multiple questions I had to avoid me having to drive to Schaumburg and ask in person. Once I arrived at the dealership (which was very busy), Dan was extremely helpful, not at all pushy, very nice, respectful, and professional, and quick to help me. The process was very quick, smooth, and organized. David Gustafson was great too - very knowledgeable about my new vehicle (Lexus IS 250 sport) and explained things quickly and in a very understandable way, as this is my first Lexus. Both Dan and David have been more than willing to answer residual questions I had even after I was home several days after owning my car. Very happy with them and I love my car! These guys know what they are doing! More
Dan The Man! My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both My wife and I had been searching for a vehicle for about a week. We made up in our mind that we would purchase a Lexus LS. We located the car we both liked and it happened to be at this dealership. We test drove the car and loved it. Unfortunately, it was rear wheel drive and that was a deal breaker for us. That's when Dan asked what we thought of another Lexus LS L on the lot. It was more that what we wanted to pay but Dan worked his magic. Dan was able to get us a much nicer vehicle with an affordable monthly payment. We couldn't be more happy with our decision. Thank you Dan, Robert, and David for your excellent service and willingness to help. More
Great friendly dealership Always a pleasure to deal with. Josh Resnick always makes car deals a pleasure. Dan Rosen was terrific. He explained everything and I love the co Always a pleasure to deal with. Josh Resnick always makes car deals a pleasure. Dan Rosen was terrific. He explained everything and I love the color outside and especially inside. Thanks guys. Bobby Gottlieb More
Black Friday Service I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car Da I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car David called me into his office and took care of my service needs, which turned out to be more than just the oil change I came in for but they were all things that I also had on my list to eventually do. The nice thing was they were also included in the Black Friday special. Bottom line I was happy with the service and with David's handling of me. More
Service AFS light was flashing on my 2005 Lexus RC330. I googled the issue so knew it was sensor on rear suspension and it was an expensive part. Advisor an AFS light was flashing on my 2005 Lexus RC330. I googled the issue so knew it was sensor on rear suspension and it was an expensive part. Advisor and tech troubleshooted the need for additional costs for me. I was out of there in 40 minutes with the cost of what I expected. More
LEXUS Dealership Service for Oil change & new front brakes It was good - but I discovered that despite providing all the oil - I was still charged $15 for oil! I think it was in error - but still - not pleased It was good - but I discovered that despite providing all the oil - I was still charged $15 for oil! I think it was in error - but still - not pleased with that More
The way dealer service should be! I dread taking my car to the dealership, as all my recent experience with BMW service in Naperville, and Barrington has necessitated a few return trip I dread taking my car to the dealership, as all my recent experience with BMW service in Naperville, and Barrington has necessitated a few return trips to correct their mistakes. Brake slider covers forgot after brake job, battery cover clips missing after battery replacement, oil change interval not reset after oil change, and most recently, dashboard trim falling off after an airbag recall. Not what I expect from "Factory Trained Technicians". Then there is the service staff at Woodfield Lexus. There is a reason the same people are employed there year after year. They are good at their job, and the Resnick Group only keeps the best of the best around. My service advisor, Mike Evans was the most knowledgeable advisor I have had the pleasure to work with, and was honest, informative and a pleasure to deal with. I am not the easiest customer to deal with, and speaking with Mike and Master Technician Darin, my needs and concerns were addressed in the most professional manner. As I waited for my work to be completed, it was also refreshing to hear other advisors dealing with their customers (Tonya) in much the same way, with clear descriptions of the issues discovered, and a non pushy attitude. The respect that all customers received is almost unheard of in this day and age. I would recommend Woodfield Lexus to anyone. Now which Lexus can I replace my BMW with??? More