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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
May 29, 2016
Pleasant and Comfortable Kept me posted with updates on service. Personable and friendly Tonya made an expensive repair more tolerable. The information provided by the technic Kept me posted with updates on service. Personable and friendly Tonya made an expensive repair more tolerable. The information provided by the technician is helpful to know when assessing my future vehicle needs. More
by horbenko
Employees Worked With
Tonya Plutz
May 26, 2016
Purchase of Certified RX450h at Woodfield Lexus I was impressed and fully satisfied with the outstanding, courteous and professional service of the entire team at the dealership. Especially with I was impressed and fully satisfied with the outstanding, courteous and professional service of the entire team at the dealership. Especially with Dan Rosen in sales and Mandeep Mangat in service. I will be more than happy to refer my friends to this dealership. More
by Review
May 25, 2016
good and prompt service The service was prompt and our service rep was friendly, and explained everything about the service, I enjoyed working with him. I would request him a The service was prompt and our service rep was friendly, and explained everything about the service, I enjoyed working with him. I would request him again as our service rep More
by Cessna12
Employees Worked With
Mandeep Mangat
May 24, 2016
Amazing Service and attention to detail I drove all the way from Indiana to purchase a new Lexus from Woodfield Lexus. The dealership has an amazing team that made my buying experience seco I drove all the way from Indiana to purchase a new Lexus from Woodfield Lexus. The dealership has an amazing team that made my buying experience second to none. I have owned luxury cars before but this is my first Lexus. The team was so helpful and friendly that I am sure it will not be my last Lexus. I would recommend Josh, Greg, Mark and the rest of the team. More
by Wmcannon2
May 24, 2016
Extremely kind and welcoming The staff at the dealership were kind, patient and not pushy. I enjoyed working with Mark Smith. I put my trust in him as i bought the car thru the The staff at the dealership were kind, patient and not pushy. I enjoyed working with Mark Smith. I put my trust in him as i bought the car thru the Costco Car Program. I worked with Bob Schmerler via telephone, but as he was on vacation he directed me to Mark. Great staff. More
by Fly By Nite
May 09, 2016
great service Every time I go there get special treatment from Mike Evans. He is very good and takes care of everything. He knows what exactly I want. I really appr Every time I go there get special treatment from Mike Evans. He is very good and takes care of everything. He knows what exactly I want. I really appreciate his work and his customer service More
by Pdave24
Employees Worked With
May 05, 2016
Car buying experience We would like to express our deepest appreciation to Eugene Merlin - sales consultant, David Gustafson - Delivery manager and Jeff Roessler - finance We would like to express our deepest appreciation to Eugene Merlin - sales consultant, David Gustafson - Delivery manager and Jeff Roessler - finance manager, for making a car buying expirience so pleasant. Eugene Merlin was very helpful and easy to work with. He answered all our questions. He has great knowledge of the product and great personality. David Gustafson technical knowledge of the car is excellent. His explanation of car functions was very easy to understand. His pleasant personality made it easy to work with Him. Jeff Roessler was very passiont and explained to us all financial questions that we had. More
by Castle1
May 04, 2016
Efficient, friendly, knowledgeable Came in with a small service issue. Eric was attentive, friendly and came out to explain the progress of the fix. It's so nice to feel confident in Came in with a small service issue. Eric was attentive, friendly and came out to explain the progress of the fix. It's so nice to feel confident in the service you receive. Thanks Woodfield Lexus! More
by DocP
Employees Worked With
Eric D.
May 02, 2016
Best in the biz!! Hands down...Best dealership! Just got my new car from Woodfield Lexus! Customer Service was excellent as always, and employees are extremely helpf Hands down...Best dealership! Just got my new car from Woodfield Lexus! Customer Service was excellent as always, and employees are extremely helpful, knowlegeable, & friendly! Will forever be a loyal customer! More
by Brett S.
May 01, 2016
Very good customer service. Mike Evans did a great job of finding a problem and taking care of it. I actually had 2 problems. One was a severe leak when it rained and the other w Mike Evans did a great job of finding a problem and taking care of it. I actually had 2 problems. One was a severe leak when it rained and the other was a faulty air conditioner. I expected to replace the AC compressor but it turned out to be the clutch. The seal for the moon roof was replaced and adjusted. Also a sealant was used on the windshield. More
by Dalerazz
Employees Worked With
