Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woodfield Lexus
Schaumburg, IL
1,404 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,404 reviews
January 17, 2025
The dealership is clean and updated. My first impression when I walked in was that the staff was friendly and not too pushy. My first impression when I walked in was that the staff was friendly and not too pushy. More
by Danlevin
January 17, 2025
Randy was a phenomenal salesman. He listened to my needs to get me the best fit with his inventory; making me walk out a happy customer. I had a great experience with every staff mem He listened to my needs to get me the best fit with his inventory; making me walk out a happy customer. I had a great experience with every staff member at Woodfield Lexus and I would personally recommend them to anyone in the market for one of their vehicles. More
by awonymous
January 10, 2025
I was in the market for a very specific used car. I found one here and had to drive a distance to get it. Dan made the whole process was quick and painless. Great job. I found one here and had to drive a distance to get it. Dan made the whole process was quick and painless. Great job. More
by Daniel Molinaro
Employees Worked With
January 07, 2025
Significantly undervalued my trade in, turned around and sold it for 80% profit. Stated it needed new tires. It didn't, and the tires WERE NOT replaced. Also stated some other "potential" issue which of co sold it for 80% profit. Stated it needed new tires. It didn't, and the tires WERE NOT replaced. Also stated some other "potential" issue which of course, was xx. I had just had the car serviced and checked over less than one week prior to trading it in. I stated the car had no issues, he refused to budge on the trade in. Carfax shows they only detailed the car before listing it for a $9,000 profit. This does not feel like "good faith". I shared my concerns directly to the dealership today, no response yet. Buyer beware. Very unhappy, should have walked away. More
by Rkschnoor
Employees Worked With
December 29, 2024
The dealership staffs knowledgeable and thoughtful people. The salesman, Dan Rosen, and finance woman, Caryn Szoldatits, navigated a speedy vehicle purchase. I'm satisfied with my purchase price and f people. The salesman, Dan Rosen, and finance woman, Caryn Szoldatits, navigated a speedy vehicle purchase. I'm satisfied with my purchase price and finance rate. Thanks More
by lindbloom75
December 26, 2024
Great repair service as well as customer service. Received updates on the repair as well as a loaner car over the weekend. Received updates on the repair as well as a loaner car over the weekend. More
by deborah.blackwell
December 14, 2024
Very pleased with the service from both Mustafa, and the dealership as well as the technical support.. dealership as well as the technical support.. More
by 20 years of good service
Employees Worked With
December 12, 2024
I worked with Dan Rosen. I purchased a 2022 RX 350. He was very professional and knowledgeable. I was very satisfied with Dan. Ask for Dan Rosen if you decide to purchase fro I purchased a 2022 RX 350. He was very professional and knowledgeable. I was very satisfied with Dan. Ask for Dan Rosen if you decide to purchase from Woodfield Lexus. More
by Kenya Chambers
Employees Worked With
December 11, 2024
We learned more from the service advisor, Tommy Mulak, than we did from our sales person, Greg Stone, such as spare key delivery, how to use the key fob to open the door and where the hidden door handle t than we did from our sales person, Greg Stone, such as spare key delivery, how to use the key fob to open the door and where the hidden door handle to be used if you were locked out, where the sensors are located and to keep them clean so they are always operational to prevent crashes or false readings. More
by Ron
November 26, 2024
The dealership was clean and everyone was friendly. Highly recommend when looking for a new car Highly recommend when looking for a new car More
by Rgunderson3
