Woodfield Lexus

It was so wonderful to work with Dan! From our initial phone conversation, he was very kind and helped me find the exact car and color I wanted (which was hard to find) and kept me update From our initial phone conversation, he was very kind and helped me find the exact car and color I wanted (which was hard to find) and kept me updated on the process of the vehicle delivery to the dealership. Once I arrived, it was warm greetings and friendly smiles from him and the staff I interacted with. The process to purchase the vehicle was fast, smooth, and easy going. I think that was a record time for me be in and out of the dealership with my new car so quickly! He was very informative and kept me updated on each step of the buying process. I will certainly go back to him for my next purchase! Thanks for everything Dan! More

Dan did a great job guiding me through the process. This is my second Lexus purchased in ten years at Woodfield Lexus and has always been pleasant experience. You also have a great support staff backi This is my second Lexus purchased in ten years at Woodfield Lexus and has always been pleasant experience. You also have a great support staff backing Dan in the final sale. More

I had problem with free Lexus tow service, and had to pay for towing. Service recommended bringing the issue up with corporate for a refund of towing, which they did. for towing. Service recommended bringing the issue up with corporate for a refund of towing, which they did. More

Everything was done with care and precision. Pick up and delivery service is a real plus for us. Pick up and delivery service is a real plus for us. More

Involved in a accident and limped to this dealership. After 2 days the service person AL said -“ i tried calling your insurer all day and they didnt return my calls, or emails, im not dealing with this. After 2 days the service person AL said -“ i tried calling your insurer all day and they didnt return my calls, or emails, im not dealing with this. We dont deal with junk insurance companies, return our loaner, and pick up your truck assp.” Then i left messages for the service director and zip. Bubkis. Nada. How & the f do these incompetent peoole have jobs? Ill just bet Lexus corporate would not be thrilled with this behavior. Highly recommend NAPERVILLE LEXUS where thesir NOT aloof, incompetent and KNOW thee right way to treat customers & employ solutions indtead of excuses & xx. More

Dan was a pleasure to work with respect to purchasing a vehicle. He is very knowledgeable, customer focused, professional, informative, personable, and friendly. He did a wonderful job providing service vehicle. He is very knowledgeable, customer focused, professional, informative, personable, and friendly. He did a wonderful job providing service to my wife and me. He made to buying experience a true joy. My wife and I are extremely satisfied with our purchase thanks to Dan. More

My service experience at this Lexus dealership was very exceptional from start to finish. I was made fully aware throughout of what was needed. Overall exceptional!! exceptional from start to finish. I was made fully aware throughout of what was needed. Overall exceptional!! More

Service for my recall went as expected. In and out in an hour as advised. In and out in an hour as advised. More

Nice people that know what they are doing. Eric was intelligent and explained everything. Good experience. Eric was intelligent and explained everything. Good experience. More

Dan did a great job. We love our new Lexus GX 550. Highly recommend him. We love our new Lexus GX 550. Highly recommend him. More