Wood Nissan Lee's Summit - Service Center

Greg, the service adviser went above keeping me advised! Also Chris in sales was very helpful talking about a new suv. Great dealership ! Also Chris in sales was very helpful talking about a new suv. Great dealership ! More

Always friendly and it’s usually pretty fast! Jack makes sure that everything is done right. Jack makes sure that everything is done right. More

Prompt professional service. Nice waiting area with refreshments. Took time to suggest other service options with no sales pressure. Definitely would go back. Nice waiting area with refreshments. Took time to suggest other service options with no sales pressure. Definitely would go back. More

Reliable service on time guarantees overall friendliness Explain what’s wrong when somethings wrong and provides good advice on repairs friendliness Explain what’s wrong when somethings wrong and provides good advice on repairs More

Had my car towed to Woods Nissan after hours when it broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without a broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without an appointment, they were able to find and fix the issue with my car by the end of the day! Kept me updated on the status of my car as well. Great service as always! More

I love this service department! They always take good care of my needs. I would recommend them to anyone! They always take good care of my needs. I would recommend them to anyone! More

Excellent service! Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. More

I had a coupon that came in the mail, so I decided to go here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected ga here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected gas leak in the building. The same customer service representative was rude to me again. He did not apologize for the inconvenience, but instead said he wasn’t going in to risk his life. He yelled at me and said he called me two hours ago to come pick up the vehicle, so basically he thought it was my fault. As I walked away, the younger automotive tech then apologized to me for the reps behavior. It seems like the younger auto tech should be helping customers bc he has better customer service skills, instead of the older grumpy, gentleman. I then was without a vehicle and had to have my daughter drive me to an appointment which was a major inconvenience for everyone. I had to make a third trip back to pick up my vehicle. Nothing was offered for my inconvenience other than an un sincere apology from the same rep. I took his business card and his name was Greg Manford. I think he needs some retraining to say the least. More

Wood Nissan is a premium Nissan dealership. I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellen I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellent hands. More