Wood Nissan Lee's Summit - Service Center
Lee's Summit, MO
1,236 Reviews of Wood Nissan Lee's Summit - Service Center
I made an appointment and I waited 3 hours and no one communicated with me in those three hours. I was told when I arrived the appointment would take 1.5 hours. After waiting I finally asked when my car communicated with me in those three hours. I was told when I arrived the appointment would take 1.5 hours. After waiting I finally asked when my car would be finished and was told they needed to order a part. Very frustrated because I used my only day off that week to go to that appointment to leave with a car that was not fixed. The part should haven been ordered prior to my appointment or at least a discussion of what was done in the time I waited. During the wait they did try to sell me a new vehicle. Very frustrated!! More
The service I received was excellent. All work was requested was completed as expected. I was kept updated.and was able to pick up my car at my convenience. All work was requested was completed as expected. I was kept updated.and was able to pick up my car at my convenience. More