Wood Nissan Lee's Summit - Service Center
Lee's Summit, MO
1,238 Reviews of Wood Nissan Lee's Summit - Service Center
When I arrived for service, I was greeted promptly my a service advisor. He was courteous and helpful in selecting the scheduled maintenance required for my car. service advisor. He was courteous and helpful in selecting the scheduled maintenance required for my car. More
Went for oil change and tire rotation. Greeted quickly. Nice customer waiting area. In and out in less than an hour. Jack (service manager) was very nice . Greeted quickly. Nice customer waiting area. In and out in less than an hour. Jack (service manager) was very nice . More
I have owned 4 Nissans and have bought 2 of them from This dealership which has changed names numerous times. I have always taken my cars to get serviced at Wood Nissan, but I will never visit this plac This dealership which has changed names numerous times. I have always taken my cars to get serviced at Wood Nissan, but I will never visit this place again and I will tell everyone that asks never go there. I made an appointment on a Saturday to have my tires rotated and oil changed. The Murano I took was never touched and the window was left down with the key in it. I called at 3:30 to check on it and nobody would answer on several call attempts so I drove there and it was closed. I never heard anything back from them about this. NEVER EVER TAKE YOUR CAR THERE!!!!!!! More
Staff are always polite and make you feel welcomed. They get you in and out quickly! The quality of work is excellent as well. I have enjoyed my visits each time They get you in and out quickly! The quality of work is excellent as well. I have enjoyed my visits each time More
The premise is nice, clean and tidy. All the employees are upfront and willing to assist. Jack Spence is and has been very helpful. He’s an awesome person to work with. I couldn’t as All the employees are upfront and willing to assist. Jack Spence is and has been very helpful. He’s an awesome person to work with. I couldn’t ask for any one better than he. He’s great to access the problem and get the work done in the time allocated. More
Service is inattentive and I didn't feel like I was important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rot important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rotation, coolant flush, and spark plug change. It seemed they didn't know I was coming. No pricing listed and it seemed like it was made up on the fly. Took 3 hours but that is what was estimated at arrival. Still felt long. More