Wood Nissan Lee's Summit - Service Center

Bought a truck 6 months ago and just had my first service appointment. Easy scheduling and satisfied with work. Spent no more than 10 minutes to pick up following service. Very courteous and detailed expl appointment. Easy scheduling and satisfied with work. Spent no more than 10 minutes to pick up following service. Very courteous and detailed explanation of services performed. More

Excellent customer service. Very polite, very friendly.Provide information necessary for appointment. Prompt and on time. Very polite, very friendly.Provide information necessary for appointment. Prompt and on time. More

The service department is awesome! They take their time and explain everything to you and don't treat you like a number. I will continue to take my Nissan to them to keep it in tip top They take their time and explain everything to you and don't treat you like a number. I will continue to take my Nissan to them to keep it in tip top shape! More

My visit this afternoon everything went really great. Jack is the BEST... he was promoted, nice, friendly and kind. Jack is the BEST... he was promoted, nice, friendly and kind. More

Prompt courteous welcome, VG attention to service request. These employees attention to making me feel welcome was exemplary. I will be a return customer. request. These employees attention to making me feel welcome was exemplary. I will be a return customer. More

No customer friendly ~ just acknowledge I walked in would’ve been nice. Majority too busy talking about other stuff not even service related would’ve been nice. Majority too busy talking about other stuff not even service related More

Great experience at the dealership and the service representative is extremely friendly and knowledgeable. Much appreciated! representative is extremely friendly and knowledgeable. Much appreciated! More

Was able to get tires rotated and oil changed while waiting in comfortable waiting area. waiting in comfortable waiting area. More

Very service minded. Works to make the cost as low as possible while getting the needed services . Works to make the cost as low as possible while getting the needed services . More

My service clerk, tried hard to make me happy and was professional even when I got grumpy with him after all was said and done. He did not follow my instructions initially, thought he knew more than I d professional even when I got grumpy with him after all was said and done. He did not follow my instructions initially, thought he knew more than I did, and ultimately wasted my time on a error code that comes and goes randomly. He was polite and tried, but needs to learn to listen to his customers (even when they are an older female). I have had good and bad experiences with this dealership, like most dealerships I have dealt with. Not so bad that I wouldn't return, but I will be on guard with them. More