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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,238 Reviews

1,238 Reviews of Wood Nissan Lee's Summit - Service Center

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August 05, 2024

Fast, efficient and congenial service. Excellent. Beverages & snacks for the waiting area makes waiting pleasant. More

by jahalakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Irizarry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tech, Bryan Wagner
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the kind review, we appreciate you!

August 05, 2024

Thank you Robert with Nissan Wood of Lee's Summit for your excellent customer service. -YO More

by YO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the kind review, we appreciate you!

August 04, 2024

So far customer service has been good and maintenance work completed in a timely manner More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

Good buying experience, easy to work with, have answered any questions I may have had. Service department has been prompt, answered questions and are just good people. More

by TeenaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

Rob in customer service was so helpful. I really appreciate his thoroughness. he was very personable and understanding about our situation with our vehicle thank you, Rob for all you do we More

by ajembry021973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

Completed the work under the estimated timeframe. Even applied a discount I wasn’t aware of. More

by jimcoy4elite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

I’ve only dealt with Wood’s service department for my Infiniti QX80. My Advisor, Jack Pence is awesome. So far service has been VERY GOOD! Jack is upfront and honest More

by Mrswhit7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

The best experience I have had with a dealership service department. They truly listen to what you need. They have always made me and my daughter feel welcome and strive to make sure they solve the problems More

by Mike K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 03, 2024

Serik was great. Service was fast, easy and painless. Dealership was very clean and organized. More

by roxywaechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

August 02, 2024

Took it in for a oil drain plug issue. Had it fixed and on my way fast. More

by jasenray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for you kind review, we greatly appreciate!

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