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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
513 Reviews
Call Service Center (816) 600-4000

513 Reviews of Wood Nissan Lee's Summit - Service Center

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February 02, 2022

They were very quick to get my oil change done!!!! The customer service I received was awesome! More

by Valdennison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Meril
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Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks for your insight, Valdennison! We are happy to have provided a quick service visit for you, and thank you for the chance to earn your business!

Helpful
February 02, 2022

I needed a new battery on a day that most people were not out because of snow. The dealership was open while many other places were not. They were fast, professional, and friendly. More

by jstanfieldmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
African American male waited on me
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Feb 16, 2022 -

Wood Nissan Lee's Summit responded

Jstanfieldmyers, We are so happy to have ben available to help out! Battery concerns can be so frustrating when the weather conditions are bad, and we were so happy to get you on your way with some peace of mind! Thanks for choosing Wood Nissan for the care of your vehicle!

Helpful
February 02, 2022

Jack was very helpful getting our vehicle in to be diagnosed and serviced. Everything that was needed to be serviced or repaired was explained. More

by spoh101489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
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Helpful
February 01, 2022

Jack is always professional, pleasant and helpful. Thank you for taking care of our cars. More

by michelley222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
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Helpful
February 01, 2022

11:00 appointment for oil change and tire rotation. At 1;00 I was advised need battery terminal service and replace positive terminal. About 1:15 was notified now my car won’t start so need new battery. More

by Pat
Recommend Dealer
No
Employees Worked With
Frank Scott, lady who never identified herself
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Helpful
February 01, 2022

Made an appointment for an oil change. Got in right away. Needed other services that were explained thoroughly and the time frame for completion was also explained and met. Great customer service! More

by Marcrltv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Lambert
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Feb 17, 2022 -

Wood Nissan Lee's Summit responded

Thanks for visiting, Marcrltv! We're glad to see that our service department was able to accommodate your service request! Thanks for choosing Wood Nissan for the maintenance of your car!

Helpful
January 31, 2022

Very professional advisor. Jack Spence greeted me, was attentive. After initial evaluation of the problem he sat down and thoroughly explained the issue and offered options More

by Randella72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Spence
Report | Print
Feb 18, 2022 -

Wood Nissan Lee's Summit responded

Randella72, We're happy to hear Jack was able to diagnose and address your concerns in an attentive and professional manner. Thank you for choosing Wood Nissan for the maintenance of your vehicle and for your compliments to Jack and our team!

Helpful
January 31, 2022

Great customer service , in and out in timely manner, convient location , clean , friendly people thank you More

by Jkcmkc4952
Recommend Dealer
Yes
Employees Worked With
Rattle / vibration coming from steering / accelerator
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Feb 18, 2022 -

Wood Nissan Lee's Summit responded

Thanks for visiting, Jkcmkc4952! We're happy to hear you enjoyed your visit! Thanks for the opportunity to earn your business!

Helpful
January 31, 2022

Jack is awesome!! Service is always great! Would always recommend driving a Nissan and using the service department! More

by Annie28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
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Helpful
January 29, 2022

Very clean and professional Dealership, always happy when I get my vehicles serviced here. I will continue to purchase and have them serviced here More

by sgonzales72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks so much for your insight, sgonzales72! It means a lot to us to hear that we've gained a repeat customer, and we'll do our best to continue to strive to exceed your expectations every visit!

Helpful
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