Wood Nissan Lee's Summit - Service Center

Knowledgeable and helpful Service Department! They always explain everything to ensure I understand what they need to do to keep my vehicle in tip top shape!! They always explain everything to ensure I understand what they need to do to keep my vehicle in tip top shape!! More

Awesome service staff was friendly and went out of their way to help Especially Robert and Hunter. Awesome place. way to help Especially Robert and Hunter. Awesome place. More

These folks have restored my faith in businesses taking care of the customer and doing what is right. I came here for their service department...a couple of things I knew I needed, and to get a second opin care of the customer and doing what is right. I came here for their service department...a couple of things I knew I needed, and to get a second opinion on a couple other. They were transparent, efficient, and kept me updated throughout. Alyssa was great, and Kolten answered all my questions. Thanks to a skilled honest technician (Tim) I found out I didn't need rear brakes. I had previously used them for an acute issue and they gave me a free loaner because they knew my car was not safe to drive. Thank you all! My go to for everything from now on. More

I always feel like family when I’m there. Being a single woman, they always make sure that I know what’s going on with my car, but that I’m not taking advantage of. I would go nowhere else. Being a single woman, they always make sure that I know what’s going on with my car, but that I’m not taking advantage of. I would go nowhere else.! More

Kolt who works with the Enterprise fleet vehicles is great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. W great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. When Kolt is not there I have waited 10 to 15 minutes for anyone to acknowledge me. I have even witnessed them arguing with each other. I keep going there because it is the closest one to where I live and have been going there several years. It takes forever to get someone to answer the phone. I tried calling 8 different times in one day to get someone to answer toget an appointment. More

Great service very courteous customer service extremely clean dealership A joy compared to a lot of other dealerships clean dealership A joy compared to a lot of other dealerships More

The service was great, the advisor found an issue with the charges on my service and called to have it corrected. I appreciate his attention to detail. the charges on my service and called to have it corrected. I appreciate his attention to detail. More

Easy to schedule my service appointment and they had me in and out in 30min. in and out in 30min. More

Professional service personnel; adhere to appointment times; go above and beyond; friendly and helpful; enjoy wait times; go above and beyond; friendly and helpful; enjoy wait More

I had an appointment to meet with a gentleman to assess some damage that happened to my car in the service shop a couple of days ago. When I arrived, the gentleman was not there, and I was told to come ba some damage that happened to my car in the service shop a couple of days ago. When I arrived, the gentleman was not there, and I was told to come back the next week and the person would be there to assess the damage. This will be 3 trips; the first is when the damage to my car occurred, the second is todays visit to meet with the person that wasn't there and the third will be next week when I hope the person shows up. More